5 Replies Latest reply on Feb 11, 2010 7:05 PM by vu.tuan.anh

    User completed task but next step is not created

    vu.tuan.anh Level 1

      Hi all,


      My workflow is like that:


      1)User A submit

      2)Update database

      3)Form is routed to user B

      4)User B make some comment submit

      5)Update dabase

      6)Form is routed back to user A.


      However after user B submit the task (step 4), the step 5 is not generated.


      From adminui > Process Management, I see step 4 (User Task) is still running, but when I view the details of the step, the status of the task is "COMPLETE"


      I wait for quite long time but next step is never created.


      During that time we did not change anything in the workflow.


      Is there any idea why this problem happens?


      Thank you and regards,