4 Replies Latest reply on Feb 11, 2010 1:23 AM by ChrisFelon

    Damaged PDFs after sending on email.

    ChrisFelon

      Hi guys,

       

      Reckon you lot can handle this one.

      One of my customers has a system that generates pdf files and fires it out via email.

      The problem I'm experiencing is on a few of the machines, once the email gets to the recipient, the PDF comes up damaged.

      However, if I go into the sent items in Outlook, we can view the PDF no problem.

      ALSO, if I find another PDF from somewhere else, not related to the system, and attach it manually to an email, it sends no problem.

      If I attach the pdf generated by the system manually, same problem.

       

      The most confusing bit is that its only the recipient that sees it damaged.

       

      Curious huh?

       

      Thanks in advance.

       

      Chris.