2 Replies Latest reply on Feb 4, 2010 2:07 AM by RoboColum(n)

    Help Load back when Clicked on the Browser's Back Button...

    Hemant B Sav

      Hi,

        I am using the RoboHelp 8 and JavaScript CSH API (RoboHelp_CSH.js) which shiped with the RoboHelp (Adobe\Adobe RoboHelp 8\CSH API\JavaScript).

      Everythings works perfect , but i have one  issue that the Popuped up Robohelp loads againg when user clicks on Back button for the parent window.

       

      Let Me Explain in Details

           I have one Edit Page where i have attached the Help to Each Field. When user clicks on Help of Field1 then RoboHelp Popup's Properly with Mapped ID. Now When User clicks on the Browser back button of Edit Page it loads the Same RoboHelp Page which i opened by clicking on the Help Icon of Field1.

      I used to Call the RoboHelp As

       

      RH_ShowHelp(0,'../../WebHelp/Help/index.htm>CSHwindow', HH_HELP_CONTEXT, 1111);

       

      Please suggest me any solution for this.....I have only this issue remained .......

        • 1. Re: Help Load back when Clicked on the Browser's Back Button...
          RoboColum(n) Level 5

          I believe this back button is based on the browser's history. If there is no browser history, the back button will just display the same page as is currently displayed. it sounds like you are opening a browser session for the help which has no browsing history, therefore the Back button does nothing.

           

           

           


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          • 2. Re: Help Load back when Clicked on the Browser's Back Button...
            Hemant B Sav Level 1

            i am not opening any new Browser Session.wht i did is like this.. i put the Published web Help Content inside the Appplication (In Help Folder). Then when calling the CSH Help i am calling the JavaScript function

            RH_ShowHelp(0,'../../WebHelp/AdminHelp/index.htm>CSHwindow', HH_HELP_CONTEXT, 1111);">

            here ../../WebHelp/AdminHelp/index.htm is the  Home Page of my Help .Once this opened up it Makes an Browser Histrory Entry .Hence when user clicks back aftre reading the Help ,he/she will see again the Help Popup as it has entry in Browser History.See the attached File