Anyone can answer me?
No answer in the forum...no answer by Adobe...cool!
1 person found this helpful
Here's some help Michele. Don't be upset at the rest of us. When you find out Adobe is completely ignoring this problem why waste time getting on the forum.
Nevertheless, the software's UX is poor. Lousy support for anything other than the kind of features you'd have on a reader, but nowhere near what one would expect on a full-fledged computer. Guess Adobe is ... well ... not making enuf money from DE?
Well, thank you so much!
I’ll try with your link! I’m not upset at you anyway...it’s the only help I got!
Contacted Adobe support who gave me a list of instructions which included uninstalling Digital Editions, deleting registry files, deleting ebook files (after saving them elsewhere), emptying trash folder and rebooting (unfortunately this didn't work).
However when I carried out a simple system restore (start > all programs > accessories > system tools > system restore) and went back to a restore point before I had authorised Digital Editions this worked and I was able to access all my ebooks again.