I have windows vista. last saturday a popup asked if I wanted to install Adobe9. I clicked OK but later the install failed. talked with adobe support on monday and they installed adobe9 on my pc. however, when emails are sent to me with an attachment that is a PDF file, I can not open the attachment...it loads Acrobat.com instead.
I think there is a incompatiblity between mail and this new adobe.
l tried to reload adobe 8.2 but the install fails because it say I have a higher version (9).
any help would be greatly appreciated since these attachments are info for my home business.
thank you, larry
What happens when you save the attachment to your hard drive first then try and open it (by either double clicking or by opening Reader first and using File>Open)?
thank you for your response.
this procedure does work and I appreciate your help. I just wish that the
PDF file could be opened in mail like it did before the new version was
loaded. but in the mean time I have your work around.
I plan on re-contacting adobe and see if they can un-install 9 and then I
can install 8.2.