7 Replies Latest reply on Mar 18, 2010 8:48 AM by snerzc



      Case 181421004.

      I have been waiting for over 3 days for Adobe to reset the activation count.  Why is it taking so long?  I have found out what was causing the problem with my Sony eBook Reader Reader Library which caused the false activation on the same computer repeatedly.  Now I just want to try my reader.  If I do not get it resolved in the next two days I might have to return it.  From the amount of simliar postings in this forum it appears this is a common occurance and therefofre the freset should be easy to do.