1 person found this helpful
Windows 7 64-bit seems to be causing a lot of problems for Premiere Elements users. This is not a problem with the program or the operating system. It's most likely related to the OS's 64-bit drivers, which are not yet fully compatible with 32-bit programs.
Have you gone to Windows Updates and ensured you have even the non-critical updates (particularly the hardware drivers)?
If it is a Dell, have you gone to the Dell site, looked up your model and ensured you have all of the Dell updates?
Do you have the latest version of Quicktime?
These are not guaranteed to fix your problem. You are, after all, using a brand-new 64-bit operating system that has not yet fully evolved. But they'll certainly increase the odds in your favor.
While it will not address the driver issue, that Steve mentions, there are tips in this ARTICLE on setting up your computer to get the most out of it, and setting up for an editing session.
There are also several articles in the FAQ Section, on setting up your OS, and your computer, plus tips on optimizing the OS for editing work. The FAQ's can be accessed from the right of the main forum page. Lot of good reading there.
Thanks for your response. I do have the up to date quick time and all of the updates for windows. Do you think getting elements 8 would be more compatible?
PrE 7 seems to be easier to run on more systems, than PrE 8, which requires more resources. I would look at PrE 8, only if it offers features that you can use. Many feel that PrE 7 is the more stable of the two programs.