4 Replies Latest reply on Feb 10, 2010 10:00 PM by XanaduTheory

    CS3 Bug? Exporting Flat PNG24 or PNG32

    XanaduTheory

      Hello,

       

      I have been running into this issue a LOT lately.

       

       

      Basically, I will be working on a marathon graphics editing session for designing my website only to have my ability to export FLAT PNG24s or 32s to stop working. I will go into the PNG export options and PNG8 with a white matte will be selected. I will change all of the settings manually, load settings from both default and custom saved settings and try to export.

       

      Nope. The image is a block of white where it should be a white image with a transarnent background. I go back into the export settings and PNG8 is selected again.

       

       

      I'm having to uninstall and reinstall my software every 48 hours. HOW CAN I FIX THIS ISSUE?

       

       

      I have scrubbed Google for too long and thought I would finally bring it to a support forum.

       

       

       

      My deepest, earnest thanks to anyone who knows how to fix this issue. I really need my Fireworks working at 100%. :-(