2 Replies Latest reply on Feb 15, 2010 12:32 AM by NL_Derek-GsBV5a

    Initialization of HtmlHelpTargetIdentity.dll failed

    NL_Derek-GsBV5a Level 1

      I use RoboHelp 8.0.2.208, windows XP, no network, generating CHM files.

       

      I was investigating link behaviour and RoboHelp was crashing regularly. I decided to ignore the crashes and continue my other work. Suddenly I got this popup when starting RH:

      popup_12feb10.png

      The file HtmlHelpTargetIdentity.dll is where the popup says, it is version 8.0.0.203.

       

      After this my default layout (HTML Help) had disappeared from the SSL pod and WebHelp was set as default. I created a new HTM Help layout and was able to continue, still with crashes (about every third Save command).

       

      Has anyone ever seen this before, or have any hints for further troubleshooting?

       

      I suspect that this project has some quirk which causes the crashes, but my current work is mainly non-RoboHelp so I cannot be sure. It is a test project, so no secrets in it, if anybody would like to help me.

       

      --- Derek