1 Reply Latest reply: Mar 20, 2012 1:10 PM by Niall O'Donovan RSS

    form submit problem - help please!

    ellen2010

      I am new to this forum and to using forms, so I hope I am posting this in the correct area. I want to have a Volunteer Application form and I set it all up but the first time through I mistyped my email address. Since then I have tried MANY different things to try and fix this including starting from scratch, resaving my email address with adobe's website, and then I finally removed the submit email button altogether. BUT, next to Highlight Fields there is a Submit button and and that still submits to the wrong address!

       

      I check the xml source and it shows the email address correctly - but under advanced setting in Acrobat I see: http://ns.adobe.com/AcrobateAdhocWorkflow/1.0/ and then further down the list is:

       

      adhocwf:initiator:mywrongemailaddress

       

      I would greatly appreciate any help at all on how to fix this.

       

      Thank you.

        • 1. Re: form submit problem - help please!
          Niall O'Donovan Community Member

          Hi,

           

          There are many ways to set up a Submit button, but the way you are describing is using the "Email Submit" button in LC Designer. You can change the email address here:

           

          Email1.png

           

          If on the other hand you have used a Regular Button and changed the type to Submit, then you would access the email via the Submit tab:

           

          Email2.png

           

          That deals with the LiveCycle side of things.

           

          The next step is if you had Reader Enabled the form in Acrobat. What happens next depends on the version of Acrobat you have, but if it is Acrobat version 8 or 7, then the step to Reader Enable the form is to Distribute the form via the Form menu. See this example/summary with screen shots: http://assure.ly/etkFNU .

           

          If you have made a mistake during this process, then you may have affected your ID in Acrobat preferences. I can't do a screenshot for Acrobat version 8 or below, But if you have a look in Preferences (from the Edit menu) and go to the Identity tab, check your email address there:

           

          This is Acrobat X:

           

          Acrobat1.png

           

          Hope that helps,

           

          Niall