Why start a new thread? Helps everyone to keep related information in one thread, people helping and people with the same problem later.
I doubt you will get many answers as most folks here are authors and, as I think I said before, this is a developer issue. I've collated the pages you've looked to help them on their way and it really is down to them now.
See www.grainge.org for RoboHelp and Authoring tips
Follow me @petergrainge
Thanks for your response; I almost thought no body is going to reply.
I was not sure if anybody would be able to see my question on the old thread. I guess I was wrong.