14 Replies Latest reply: Feb 14, 2010 2:36 AM by Giorgio1957 RSS

    Trancoding problems

    alessandropetrini Community Member

      I recently bought the Adode Production Premium CS4 package and now I'm editing

      with Premiere and creating DVDs with Encore. I made a couple of projects without

      any problem, but now each time I try to create a DVD the process always interrupts.

      On my PC I have Windows 7 (64bit).

       

      Any idea?

       

      Ciao ciao from Italy

      Alessandro

        • 1. Re: Trancoding problems
          Jim Strenk

          What is the exact error message you're getting?  Was there something within the settings that have changed?

          • 2. Re: Trancoding problems
            Giorgio1957 Community Member

            Ale,

            be more detailed as you can.

            project settings, files type mpeg avi, as Jim says, what your monitor displays as error.

            The more details you get more precise answer you'll have.

             

            Ciao from Italy too

             

            Giorgio

            • 3. Re: Trancoding problems
              alessandropetrini Community Member

              I'll try to explain my process.

               

              It's something very simple: I had a Premiere project, by Adobe Dynamic Link

              I sent the whole project to Encore and there I set the dvd settings.

               

              I had a Photoshop menu (that I prepared before) and a short AVI video I wanted

              to use as a starting point.

               

              the sequence was this one: project -> Avi introduction -> starting menu -> main video and

              as a final action I set the project to come back to the starting menu.

               

              The settings were the default ones for the bulding of a DVD Folder (that I wanted to burn on a DVD later).

               

              Afterwards I tried also without the Avi introduction, without the main menu, but the error was always the

              same, in italian 'transcodifica non riuscita'... I don't know the same message in English, but it could be something like

              'transcoding failed'

               

              Should I specify something more?

               

              Thank you and have a great weekend  ^_-

              Alessandro

              • 4. Re: Trancoding problems
                Giorgio1957 Community Member

                Ale,

                are all your movies (introduction and main one edited in PPro) .avi files? correct?

                Just for a try: have you output the main video from Premiere encoding it as a "mpeg2 DVD"?

                In case of succesfull transcoding you can drag 'n drop the file in Encore timeline after importing it as asset (risorsa).

                Problem should (I underline should) be the main video, if I've understood this is what is crashing your En transcoding.

                So, if Premiere also will crash, we had to focus this file, otherwise should be DynamicLink or other (we'll see).

                Win7, if supported by proper RAM and good CPU will sure give your transcoded movie in a blink of an eye (more or less)

                 

                Let know

                 

                Ciao

                 

                Giorgio

                • 5. Re: Trancoding problems
                  alessandropetrini Community Member

                  I tried several ways to solve this issue:

                   

                  first I used Dynamic link to send my Premiere project (but it failed)

                  then I tried to export all the sequence thorugh adobe media encoder

                  (I did it succesfully) and then imported it on Encore and I tried to do the

                  same as before, but it failed. This is why I can't understand which is

                  the step that creates this problem.

                   

                  Bye

                  Alessandro

                  • 6. Re: Trancoding problems
                    Giorgio1957 Community Member

                    Did you output the movie as mpeg DVD from Premiere and, in Encore, choose not transcode?

                    • 7. Re: Trancoding problems
                      alessandropetrini Community Member

                      I output from Premiere both through dynamic link and media encoder (here without compression).

                       

                      In Encore I used the default settings to build a DVD folder... I also tried to build a DVD disc

                      directly from there, but the transcoding error was the same.

                      • 8. Re: Trancoding problems
                        Giorgio1957 Community Member

                        Sorry but you can transcode from

                        Premiere as a "ready to use" "mpeg DVD" file.

                        I do not mean *** uncompressed one.

                        Do you have the same error, in this way?

                         

                        Ciao

                         

                        Giorgio

                        • 9. Re: Trancoding problems
                          alessandropetrini Community Member

                          I don't know if I understood your last post... I tried to build

                          a DVD folder not in Premiere, but in Encore... but I'm not sure that this

                          was what you wanted me to tell you

                           

                          Ciao

                          Alessandro

                          • 10. Re: Trancoding problems
                            Giorgio1957 Community Member

                            no no no,

                            I was meaning no DVD folder, but another file to be

                            dragged 'n dropped in Encore (as asset (risorsa)) to build you own folder.

                            This file will not need a new transcode as you'll mark "do not transcode" ( "non trascodificare")

                            This is just to see if the transcoding process crashes in Encore only or in both the application (Encore and Premiere)

                             

                            Hope I have explained in a better way

                             

                            Ciao

                            • 11. Re: Trancoding problems
                              alessandropetrini Community Member

                              I guess that to avoid the transcoding I should export

                              an Mpeg file from Premiere... is it correct?

                               

                              Otherwise I need transcoding with an AVI file to be

                              converted into a DVD (mpeg) file.

                               

                              Ciao

                              Alessandro

                              • 12. Re: Trancoding problems
                                Giorgio1957 Community Member

                                You HAVE to transcode anyway.

                                This will be made by Encore using Dynamic Link or importing as .avi file

                                But you can do it before with Premiere giving to Encore a "ready to burn" DVD file.

                                In this way we can see if this is a file problem ( it will not be trancoded anyway)

                                or it is an Encore problem (you'll got your mpegDVD file without crashes from Premiere).

                                In the second option you have to mark "do not transcode" in the transcoding option of this file.

                                Anyway, what you're doing is perfectly correct.

                                Working with uncompressed files and let them be transcoded by Encore is a good idea.

                                But something is not working now, and we have to know what it is (file or program).

                                I'm quite afraid should be the file bu, who never knows?

                                Isn't funny? two italians writing in english to be understood each other

                                 

                                Ciao

                                 

                                Giorgio

                                • 13. Re: Trancoding problems
                                  alessandropetrini Community Member

                                  Giorgio is very funny 

                                   

                                  Above all because Italians who can write in English are not so many! 

                                   

                                  I'll try to do what you adviced me. I'll do it on Monday morning because

                                  tomorrow I'll be out working (for a wedding).

                                   

                                  You've been very kind... thank you to you and Jim

                                   

                                  Bye

                                  Alessandro

                                  • 14. Re: Trancoding problems
                                    Giorgio1957 Community Member

                                    Never had this problem with encore, but I can say that Premiere, when a corrupted file is found, stops the transcoding process and give you an help, telling in which frame the corruption has been found.

                                    Quite easy then to fix the problem.

                                     

                                    Hope this helps

                                     

                                    Giorgio