1 Reply Latest reply on Feb 15, 2010 2:28 PM by cbuzz1

    Why am I unable to open this file with Adobe Reader?

    cbuzz1 Level 1

      I am trying to open the following file,

       

      http://www.profitableglass.com/profiles/hotglass/files/profitableglassquarterlyspring%

       

      and an error message says:

       

      The Adobe Acrobat/Reader that is running cannot be used to

      view PDF files in a web browser. Adobe Acrobat/Reader version

      8 or 9 is neccesary.

       

      I am running Adobe Reader 9.3 on Windows XP/service pack 3 and

      what does Acrobat have to do with this, if I only want to view file?

       

      Chris

        • 1. Re: Why am I unable to open this file with Adobe Reader?
          cbuzz1 Level 1

          This is cbuzz1, with a possible answer to my own question. From some web research and a few phone calls it appears that Adobe Reader 9.3 does not support I.E.8... I uninstalled Adobe Reader 9.3 and installed Adobe Reader 8.2, and no problems whatsoever. It does bother me though that when you go to Adobe Downloads and select Windows XP-sp3 operating system, the first option is to download Adobe Reader 9.3. It doesn't ask which browser you are using...So basically I spent three hours finding out something that I couldn't learn from Adobe Tech Support...