5 Replies Latest reply on Feb 16, 2010 10:12 AM by ~graffiti

    unsuccessful PDF with vista OS

    jjill21

      i am unable to convert files to PDF from Windows Vista.  i have a printmaster program that allows saving (all their files) as PDF in the system, but when i attempt to do so it gives an error message for any file.  i have tried reinstalling the program and was advised through both your tech dept. and customer support to go through the Adobe site.  after having done so, i still cannot convert to PDF files.  the error message keeps telling me the file cannot be viewed on acrobat.com.  please download file to view it...over and over again.  any suggestions on how to get this operating system to convert and use PDF?