6 Replies Latest reply on Feb 16, 2010 3:11 PM by johnsonlnl

    Adobe Reader 9 not opening some PDF's


      I think I'm having issues with Reader 9.  I create reports in MS Access and OutputTo PDF.  One of the reports

      is fairly complex and actually prints out sideways.  When I email these reports to customers, some can open them, some cannot.

        If a customer can't open the report from the email, first step is to Save As and save the report to their desktop and open it from there.  Works for some of the clients.  Some can't even open it then.  It appears that the newer version of Adobe reader might be the culprit, but not totally sure yet.  (i.e. users of Adobe Reader 8 don't seem to have this issue.)

      Has anyone else run into this issue or have any suggestions?