11 Replies Latest reply on Jun 21, 2012 10:31 PM by jena518

    ADOBE Reader, Digital Editions, and nook


      Hi, I do not know if I even am at the right place or not, so if not, then I apologize. Maybe you could direct me to the right place? I just purchased an ebook that will open on my computer with adobe reader but not digital editions. I want to transfer to my nook but have not been able to  figure out how. Can this be transferred to digital editions so that i can transfer? Or am I just dealing with a format that is not compatible  with nook at all?

      Thank you for any help at all.

        • 1. Re: ADOBE Reader, Digital Editions, and nook
          CtDave Level 6

          You may want to visit the support page for the Nook:


          Some Nook Q&A (from the support page) may be helpful.

          function(){return A.apply(null,[this].concat($A(arguments)))}

          Q. What File Formats does nook support?**

          Nook supports all eBooks, magazines, and newspapers sold at Barnes & Noble.com. You can also load many other files, including MP3s, as well as ePub, PDB and PDF files. See our nook Tech Specs page for a list of nook-supported file formats.

          You can also load images for wallpaper and screensavers using the JPG, GIF, PNG, or BMP formats.


          function(){return A.apply(null,[this].concat($A(arguments)))}

          Q. Can I put other files on my nook?**

          X Yes, you can transfer files from your computer to your nook using a USB connection. You can transfer ePub and PDB files, as well as MP3s, PDFs, and image files (JPG, GIF, PNG, or BMP).

          For more help on loading files to your nook, watch our Sideloading Content onto your nook how-to video.

          ** Contains Reader® Mobile technology by Adobe Systems Incorporated

          Be well...

          • 2. Re: ADOBE Reader, Digital Editions, and nook
            pmrx06 Level 1

            Note that NookColor does not support PDB files.

            • 3. Re: ADOBE Reader, Digital Editions, and nook
              jena518 Level 1

              THIS DOES NOT WORK WITH PDF - DRM.  Even if the Adobe Chat folks tell you it does.  In fact, if you load books into the ADE library, they get "lost"  it's got 300+ of mine.  Too bad I can't find them.   Of course, if you enjoy reading one word per line for a whole novel...go for it.

              • 4. Re: ADOBE Reader, Digital Editions, and nook
                LJ-Bettona Level 1

                I too am enjoying trying to use ADE with my nook color.  I have bought ebooks from BookDirectory.co.uk.  These must be put into ADE then transferred to my nook.  Or at least that's the theory!  Once I have read them on my nook, should I try to access them again, the dreaded 'user not activated' message appears.  And sometimes it happens even before I've read them.  I then reauthorize the nook, wait for the synch and discover that maybe 1/3 of my books are now missing and I can't access them.

                Now for the sting in the tail - BookDirectory has told me they will no longeer be selling ebooks - they cannot guarantee the quality of service (gee, I know why).  I have until 30 June to re-download all of my purchases and lose them again in the ADE cloud!!

                Is there any way to ensure that the library on ADE doesn't lose my nook's authorization and then lose my books?

                Thank you in anticipation for any help

                • 5. Re: ADOBE Reader, Digital Editions, and nook
                  Level 4

                  Nothing is that sure.  But Nooks are known for losing their brains from

                  time to time.  I suggest you do a hardware reset - you won't lose any

                  ebooks.  If that helps, then you can go on....  If not, then you have the

                  ebooks stored on your computer, and we can play around with them there




                  • 6. Re: ADOBE Reader, Digital Editions, and nook
                    LJ-Bettona Level 1

                    Um - the nook isn't losing it's brains; ADE is.  ADE tells me the books are missing.  My nook knows they are there.  ADE has duplicate copies of books and tells me they are missing.  It's the ADE list that is always wrong and it's ADE that seems to go loopy. ADE is not my library manager of choice; it was forced upon me by BookDepository.  Therefore, I only open it when I really need to - like to re-authorize the nook or download a book from BookDirectory. 

                    If I do a hardware reset on the nook, I will lose books because ADE does not know where they are.  ADE does not 'have' the book; it just lists the title and tells me it is missing.  It appears to have lost the link between its 'key' and the actual book location.

                    I frequently have the nook connected via wifi or the USB.  I am beginning to suspect that if I connect the nook and ADE isn't opened it gets all upset and takes its toys and goes home (de-authorizes the nook, should such a word exist).  I shall do some testing to confirm my theory.  Should I be correct, I will have to open ADE every time the nook is anywhere near the computer just to keep it happy.  What a needless complication.  Anybody already done this and can save me the time?

                    Watch this space for results of testing.

                    • 7. Re: ADOBE Reader, Digital Editions, and nook
                      Level 4

                      That's a novel approach!  And I like the way you describe what you think

                      ADE is doing....


                      ADE will manage content for more than one user.  When it does, then the

                      current user does not see the content that it manages for other users.

                      Thus, it would appear that ADE has 'lost' the ebooks you downloaded.  I

                      suspect that there is more than one user in your situation - or you

                      downloaded ebooks to ADE under more than one user ID.   Did you change your

                      email address?



                      • 8. Re: ADOBE Reader, Digital Editions, and nook
                        LJ-Bettona Level 1

                        This copy of ADE is on my home MAC.  No  one else uses it.  ADE authorised the computer using my Adobe ID which is my email address which has not changed since I started using Adobe Forums about 9 years ago.  So - what other user does it think it is dealing with?  My cat is computer illiterate..... Come to think of it, he is totally illiterate - can't read either.

                        About 25% of my books are missing or showing errors.  Some of the errors are file open errors - error #2038.  Some don't even show an error message when I try to access them - just have error printed in one of the columns.  Very helpful.

                        I'm beginning to suspect that ADE is corrupted but am afraid to uninstall it and re-install in case it loses everything!

                        Somebody please explain to me why I ever got involved with this piece of software???!!!!

                        • 9. Re: ADOBE Reader, Digital Editions, and nook
                          Level 4

                          Sometimes we assume that we know how things work - and it turns out

                          differently.  When it comes to computers, there are processes that must be

                          followed in order for the durned machine and its software to work correctly

                          and give us the results we're expecitng.  It's small comfort, but there are

                          thousands of Digital Editions users out there who do not share your



                          From your additional descriptions, I gain a better understanding of what

                          you're experiencing.  No second user, therefore no chance that some of the

                          ebooks were downloaded onto your computer by them - unless your cat's

                          clarivoyant (I'm sure one of mine was).


                          Also, you mention error 2038.  This

                          LINK<http://ebookreadersoftware.wordpress.com/2011/05/12/how-to-solve-adobe-digital-editions-er ror-2038/>


                          help you in fixing that problem.  I don't know much about the Mac security

                          interfaces, but I do know that there are settings you might have on your

                          computer that will cause issues when downloading.  And those issues may

                          occur with just specific sites.


                          An error message in the library view column means that the ebook was not

                          downloaded successfully.  That can happen because of settings in your

                          software or if the Internet connection 'burped', Digital Editions was

                          interrupted during the transfer process or other technical issues occurred

                          in ADE.


                          Another item to think about: were all of the ebooks you're having problems

                          with downloaded from the same site?


                          Turning to ADE for a moment: my user name reflects the feelings I have

                          concerning how ADE presents its errors to the customer.  Some messages

                          contain programmer-speak that's almost indecipherable, while others are

                          even more cryptic.

                          If you go ahead and reinstall ADE, be sure to backup the 'My Digital

                          Editions' folder.  It contains your ebooks, such as they are.



                          • 10. Re: ADOBE Reader, Digital Editions, and nook

                            I feel for you!  I'm having the same problem.  After several weeks of trying to get some answers from ADE, (they didn't know anything, or the site was down, or they just tossed me off into this never ending spiral to nothing), I finally got a somewhat coherant response to this problem. 


                            Now, I have about 600 ebooks, some from Barnes and Noble, some from a Christian book store, which has really helped me! and some from Project Gutenberg, etc.  I have school books, commentaries, reference books, and lots of childrens books (I homeschool).  Needless to say, I have already downloaded them onto ADE several times and they still disappear, but who wants to do that !? 


                            ADE's response is to disable ADE and reinstall it.  They didn't give any reasons for the missing books or for why ADE will no longer allow books to go into my Nook.  Now my Nook is saying that I don't have permission to open many books.   I wonder how much time these people would spend to fool around knowing that it probably won't work.


                            MY  QUESTION  NOW  IS:  Do I really have to put each one (other than B&N) back into ADE, and then again, individually, into my Nook?   I simply can't imagine doing that.  This was supposed to make my life easier.  I think I could have built bookshelves in the same amount of time.


                            I don't blame ADE for all the problems.  Barnes and Noble is poor in their instructions and left out much needed information, for the NOOK.   Christianbook.com had to show me how to download their books.  I never left click on "download", but right click instead, then click on "save link as".  A box pops up allowing me to write in the name (rather than a number) and where I want it to go (desktop).  I click on "save".


                            For "ascm" files, I just right click on "open" (from the desktop) and it automatically goes into ADE.  They are stored on the computer just as "epub" files are.  The ascm file icon must be deleted each time, or you can click on "replace" when the box pops up.  For "epub" files, I go into ADE and click on the little arrow by Library, and click on "Add item".  My computer opens a file with my "epubs" listed on the desktop.  I just click on whatever I want, whether one book, or many, and click "add". 


                            I have a Mac with Firefox, and everything is up to date.  When I want to select more than one book or file, I click on the first book, then go down to the last one, press "shift" and click the last book.   Unfortunately, we can't do that with the Nook.   ADE is so small on my screen that it is hard to read, and my mouse wiggles around quite a bit.  So, to put books back on my Nook, it will be a pain.


                            I did figure out, tho', to put books into one ereader and not mess with another, make sure the Wi-fi is off on the others.  I bought a Nook for my mom and daughter, but as they read different stuff, I learned the hard way, that I needed to load or archive books on each one separately.  Now they must keep their Wi-fi off unless they have a major change, which I will help them do.  (Neither one needs all the school books or children's books . . . Except for Jack and Jill, which every parent should read.)


                            I am still not sure how to fix my problems, but rest assured, I WILL !    I'm all for simplifying.  It makes it more confusing that Macs and PCs have different ways to do all this.   I'm glad I have a Mac.


                            I will let you know when I figure the rest out.


                            • 11. Re: ADOBE Reader, Digital Editions, and nook
                              jena518 Level 1

                              God!  I feel better, I've only got 300+ somewhere in the "nether" of the cyber world.