4 Replies Latest reply on Feb 26, 2010 11:57 AM by Ralien

    Fireworks CS3 Crashes Upon Loading (Mac)

    gestorter

      I have had this problem for about 6 months now.  I have turned to phone support, re-installed the product, checked the disk for errors on another computer, and even downloaded a new eval copy to try that.  For some reason, Fireworks CS3 will simply not work on this computer.  I double click the icon, it spends 20 seconds loading, then immediately crashes. I am about ready to wipe my whole computer to fix it.  I know the disk works, I tested it on my co-workers Mac.

       

      Anyone heard anything about this sort of bug?  Or anyone able to translate error reports?  I have included mine below...

       

      Crossing my fingers,

      -Christopher Marx

       

       

       

       

      Error Report Output:

       

      Model: MacPro3,1, BootROM MP31.006C.B05, 4 processors, Quad-Core Intel Xeon, 2.8 GHz, 2 GB

      Graphics: kHW_NVidiaGeForce8800GTItem, NVIDIA GeForce 8800 GT, spdisplays_pcie_device, 512 MB

      Memory Module: global_name

      Bluetooth: Version 2.1.9f10, 2 service, 1 devices, 1 incoming serial ports

      Network Service: Ethernet 1, Ethernet, en0

      PCI Card: NVIDIA GeForce 8800 GT, display, Slot-1

      Serial ATA Device: ST3500630AS P, 465.76 GB

      Parallel ATA Device: PIONEER DVD-RW  DVR-112D

      USB Device: Photosmart C8100 series, (null) mA

      USB Device: hub_device, (null) mA

      USB Device: Keyboard Hub, (null) mA

      USB Device: Apple Keyboard, (null) mA

      USB Device: Apple Cinema HD Display, (null) mA

      USB Device: Bluetooth USB Host Controller, (null) mA

      USB Device: USB Receiver, (null) mA

      FireWire Device: built-in_hub, unknown_value, unknown_speed

      FireWire Device: unknown_device, unknown_value, unknown_speed

       

       

      Process:         Adobe Fireworks CS4 [22613]

      Path:            /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/Adobe Fireworks CS4

      Identifier:      com.macromedia.fireworks

      Version:         Adobe Fireworks CS4 version "10.0.3.011" (10.0.3)

      Code Type:       X86 (Native)

      Parent Process:  launchd [166]

       

      Interval Since Last Report:          7070045 sec

      Crashes Since Last Report:           43

      Per-App Interval Since Last Report:  839 sec

      Per-App Crashes Since Last Report:   11

       

      Date/Time:       2010-02-16 17:14:03.782 -0600

      OS Version:      Mac OS X 10.5.8 (9L30)

      Report Version:  6

      Anonymous UUID:  EC723AD8-9235-4936-8CDF-7E1CC4F1E6BB

       

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: KERN_INVALID_ADDRESS at 0x000000007b400010

      Crashed Thread:  0

       

      Thread 0 Crashed:

      0   com.macromedia.fireworks      0x00ee5e5d 0x1000 + 15617629

      1   com.macromedia.fireworks      0x00ee5ea4 0x1000 + 15617700

      2   com.macromedia.fireworks      0x00ee621f 0x1000 + 15618591

      3   com.macromedia.fireworks      0x005e981a 0x1000 + 6195226

      4   com.macromedia.fireworks      0x005ea078 0x1000 + 6197368

      5   com.macromedia.fireworks      0x0017dc2a 0x1000 + 1559594

      6   libSystem.B.dylib             0x935eddbc __cxa_finalize + 241

      7   libSystem.B.dylib             0x935edcb0 exit + 33

      8   com.apple.HIServices          0x94b810e4 PlotIconRef + 0

      9   com.macromedia.fireworks      0x0078ae26 0x1000 + 7904806

      10  libPowerPlant2.dylib          0x021f9785 FW_PowerPlant::LCarbonApp::Run() + 49

      11  com.macromedia.fireworks      0x00786df6 0x1000 + 7888374

      12  com.macromedia.fireworks      0x00003cbe 0x1000 + 11454

      13  com.macromedia.fireworks      0x00003bd9 0x1000 + 11225

       

      Thread 1:

      0   libSystem.B.dylib             0x936073a5 syscall + 5

      1   com.apple.OpenTransport       0x0979eac9 CarbonSelectThreadFunc + 205

      2   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      3   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 2:

      0   libSystem.B.dylib             0x935cc46e __semwait_signal + 10

      1   libSystem.B.dylib             0x935f6dcd pthread_cond_wait$UNIX2003 + 73

      2   com.apple.OpenTransport       0x0979a938 CarbonOperationThreadFunc + 177

      3   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      4   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 3:

      0   libSystem.B.dylib             0x935c52e6 semaphore_timedwait_signal_trap + 10

      1   libSystem.B.dylib             0x935f72af _pthread_cond_wait + 1244

      2   libSystem.B.dylib             0x935f8b33 pthread_cond_timedwait_relative_np + 47

      3   ...ple.CoreServices.CarbonCore 0x9151bcfe TSWaitOnConditionTimedRelative + 246

      4   ...ple.CoreServices.CarbonCore 0x9151bade TSWaitOnSemaphoreCommon + 422

      5   ...ple.CoreServices.CarbonCore 0x9154c9a8 TimerThread + 74

      6   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      7   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 4:

      0   libSystem.B.dylib             0x935c5286 mach_msg_trap + 10

      1   libSystem.B.dylib             0x935cca7c mach_msg + 72

      2   ...ple.CoreServices.CarbonCore 0x915630f5 YieldToThread + 478

      3   ...ple.CoreServices.CarbonCore 0x91567b4f SetThreadState + 130

      4   ...ple.CoreServices.CarbonCore 0x91567aad SetThreadStateEndCritical + 118

      5   libPowerPlant2.dylib          0x0220b327 FW_PowerPlant::LThread::SemWait(FW_PowerPlant::LSemaphore*, long, QHdr&, unsigned char&) + 119

      6   libPowerPlant2.dylib          0x0220a23d FW_PowerPlant::LSemaphore::BlockThread(long) + 61

      7   libPowerPlant2.dylib          0x0220a2a0 FW_PowerPlant::LSemaphore::Wait(long) + 68

      8   libPowerPlant2.dylib          0x0220b7ac FW_PowerPlant::LThread::Cleanup::Run() + 32

      9   libPowerPlant2.dylib          0x0220c52c FW_PowerPlant::LThread::DoEntry(void*) + 30

      10  ...ple.CoreServices.CarbonCore 0x915679e1 CooperativeThread + 309

      11  libSystem.B.dylib             0x935f6155 _pthread_start + 321

      12  libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 5:

      0   libSystem.B.dylib             0x935f59c6 kevent + 10

      1   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      2   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 6:

      0   libSystem.B.dylib             0x935c52ce semaphore_wait_signal_trap + 10

      1   libSystem.B.dylib             0x935f72c6 _pthread_cond_wait + 1267

      2   libSystem.B.dylib             0x9363c539 pthread_cond_wait + 48

      3   com.adobe.amt.services        0x3a76e552 AMTConditionLock::LockWhenCondition(int) + 46

      4   com.adobe.amt.services        0x3a769995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115

      5   com.adobe.amt.services        0x3a76e5b0 AMTThread::Worker(void*) + 20

      6   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      7   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 7:

      0   libSystem.B.dylib             0x935cc46e __semwait_signal + 10

      1   libSystem.B.dylib             0x935f6dcd pthread_cond_wait$UNIX2003 + 73

      2   ...ple.CoreServices.CarbonCore 0x9153ce7f TSWaitOnCondition + 126

      3   ...ple.CoreServices.CarbonCore 0x9151bcd2 TSWaitOnConditionTimedRelative + 202

      4   ...ple.CoreServices.CarbonCore 0x9153cafc MPWaitOnQueue + 208

      5   com.macromedia.fireworks      0x009ac2f9 0x1000 + 10138361

      6   ...ple.CoreServices.CarbonCore 0x9153b057 PrivateMPEntryPoint + 56

      7   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      8   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 8:

      0   libSystem.B.dylib             0x935cc46e __semwait_signal + 10

      1   libSystem.B.dylib             0x935f6dcd pthread_cond_wait$UNIX2003 + 73

      2   com.apple.ColorSync           0x9236d3f8 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42

      3   com.apple.ColorSync           0x9237fd4e CMMConvTask(void*) + 54

      4   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      5   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 9:

      0   libSystem.B.dylib             0x935cc46e __semwait_signal + 10

      1   libSystem.B.dylib             0x935f6dcd pthread_cond_wait$UNIX2003 + 73

      2   com.apple.ColorSync           0x9236d3f8 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42

      3   com.apple.ColorSync           0x9237fd4e CMMConvTask(void*) + 54

      4   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      5   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 10:

      0   libSystem.B.dylib             0x935cc46e __semwait_signal + 10

      1   libSystem.B.dylib             0x935f6dcd pthread_cond_wait$UNIX2003 + 73

      2   com.apple.ColorSync           0x9236d3f8 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42

      3   com.apple.ColorSync           0x9237fd4e CMMConvTask(void*) + 54

      4   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      5   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 11:

      0   libSystem.B.dylib             0x935cc46e __semwait_signal + 10

      1   libSystem.B.dylib             0x935f6dcd pthread_cond_wait$UNIX2003 + 73

      2   ...ple.CoreServices.CarbonCore 0x9153ce7f TSWaitOnCondition + 126

      3   ...ple.CoreServices.CarbonCore 0x9151bcd2 TSWaitOnConditionTimedRelative + 202

      4   ...ple.CoreServices.CarbonCore 0x9153cafc MPWaitOnQueue + 208

      5   AdobeACE                      0x03bda38d 0x3ba9000 + 201613

      6   AdobeACE                      0x03bd9d85 0x3ba9000 + 200069

      7   ...ple.CoreServices.CarbonCore 0x9153b057 PrivateMPEntryPoint + 56

      8   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      9   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 12:

      0   libSystem.B.dylib             0x935cc46e __semwait_signal + 10

      1   libSystem.B.dylib             0x935f6dcd pthread_cond_wait$UNIX2003 + 73

      2   ...ple.CoreServices.CarbonCore 0x9153ce7f TSWaitOnCondition + 126

      3   ...ple.CoreServices.CarbonCore 0x9151bcd2 TSWaitOnConditionTimedRelative + 202

      4   ...ple.CoreServices.CarbonCore 0x9153cafc MPWaitOnQueue + 208

      5   AdobeACE                      0x03bda38d 0x3ba9000 + 201613

      6   AdobeACE                      0x03bd9d85 0x3ba9000 + 200069

      7   ...ple.CoreServices.CarbonCore 0x9153b057 PrivateMPEntryPoint + 56

      8   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      9   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 13:

      0   libSystem.B.dylib             0x935cc46e __semwait_signal + 10

      1   libSystem.B.dylib             0x935f6dcd pthread_cond_wait$UNIX2003 + 73

      2   ...ple.CoreServices.CarbonCore 0x9153ce7f TSWaitOnCondition + 126

      3   ...ple.CoreServices.CarbonCore 0x9151bcd2 TSWaitOnConditionTimedRelative + 202

      4   ...ple.CoreServices.CarbonCore 0x9153cafc MPWaitOnQueue + 208

      5   AdobeACE                      0x03bda38d 0x3ba9000 + 201613

      6   AdobeACE                      0x03bd9d85 0x3ba9000 + 200069

      7   ...ple.CoreServices.CarbonCore 0x9153b057 PrivateMPEntryPoint + 56

      8   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      9   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 14:

      0   libSystem.B.dylib             0x93623cfe accept$NOCANCEL$UNIX2003 + 10

      1   com.macromedia.fireworks      0x00866a93 0x1000 + 8805011

      2   com.macromedia.fireworks      0x005fdf98 0x1000 + 6279064

      3   com.macromedia.fireworks      0x00664d1a 0x1000 + 6700314

      4   com.macromedia.fireworks      0x00838c1e 0x1000 + 8616990

      5   ...ple.CoreServices.CarbonCore 0x9153b057 PrivateMPEntryPoint + 56

      6   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      7   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 15:

      0   libSystem.B.dylib             0x935c53a6 mach_wait_until + 10

      1   libSystem.B.dylib             0x9363c3ad nanosleep + 314

      2   com.macromedia.fireworks      0x00a410c1 0x1000 + 10748097

      3   com.macromedia.fireworks      0x00a3a7f7 0x1000 + 10721271

      4   com.macromedia.fireworks      0x00a411ab 0x1000 + 10748331

      5   libSystem.B.dylib             0x935f6155 _pthread_start + 321

      6   libSystem.B.dylib             0x935f6012 thread_start + 34

       

      Thread 0 crashed with X86 Thread State (32-bit):

        eax: 0x7b400010  ebx: 0x7b400000  ecx: 0x00000028  edx: 0x0000099f

        edi: 0x3bd6464c  esi: 0x3bd60002  ebp: 0xbfffed78  esp: 0xbfffed50

         ss: 0x0000001f  efl: 0x00010202  eip: 0x00ee5e5d   cs: 0x00000017

         ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037

        cr2: 0x7b400010

       

      Binary Images:

          0x1000 -  0x1387ff7 +com.macromedia.fireworks Adobe Fireworks CS4 version "10.0.3.011" (10.0.3) <b1d52bcc30e24a538aaf2726744ac43c> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/Adobe Fireworks CS4

      0x1dd3000 -  0x1ea5fe7 +AdobeAXEDOMCore ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore

      0x1f59000 -  0x1fbc027 +com.adobe.PlugPlug 1.0.0.71 (1.0.0.71) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug

      0x201d000 -  0x203afcf +libCurl.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/libCurl.dylib

      0x2042000 -  0x205cfea +libChar16.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/libChar16.dylib

      0x2067000 -  0x2089fc0 +libCoreTypes.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/libCoreTypes.dylib

      0x20a0000 -  0x20a7ffc  com.apple.carbonframeworktemplate 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/NetIO.framework/Versions/A/NetIO

      0x20b7000 -  0x20bbfff +Dioxide.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/Dioxide.dylib

      0x20c7000 -  0x20ceffd +libfwutility.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/libfwutility.dylib

      0x20d8000 -  0x2128fc7 +com.macromedia.javascript Javascript version 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/Javascript.framework/Versions/A/Javascript

      0x213d000 -  0x214afff +com.macromedia.moa Moa version 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/Moa.framework/Versions/A/Moa

      0x2157000 -  0x215efff +com.macromedia.morefiles MoreFiles version 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/MoreFiles.framework/Versions/A/MoreFiles

      0x2165000 -  0x2251fef +libPowerPlant2.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/libPowerPlant2.dylib

      0x23f7000 -  0x2421ffc +SiteShare.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/SiteShare.dylib

      0x2458000 -  0x245ffe3 +com.macromedia.testframework 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/uwchar.framework/Versions/A/uwchar

      0x2464000 -  0x2468ffc +com.adobe.AdobeCrashReporter 2.5 (3.0.20080806) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter

      0x246e000 -  0x248afd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport

      0x2495000 -  0x24aefff +libgiff.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/libgiff.dylib

      0x24bb000 -  0x24d9fe7 +com.macromedia.png LibPNG version 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/LibPNG.framework/Versions/A/LibPNG

      0x24e1000 -  0x24effeb +com.macromedia.zlib ZLib version 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/ZLib.framework/Versions/A/ZLib

      0x24f4000 -  0x29f2fc3 +AdobeOwlCanvas ??? (???) <874635a0b4f1438787289c795ab8e905> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas

      0x2b3b000 -  0x2b4cffb +LogTransport2 ??? (???) <835b7b845a67370bab398e448aa81fa0> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/LogTransport2.framework/Versions/A/LogTransport2

      0x2b56000 -  0x2b85ff7 +com.adobe.headlights.LogSessionFramework ??? (2.0.0.06112008) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession

      0x2bad000 -  0x2d63ff4 +com.adobe.amtlib amtlib 2.0.1.10077 (2.0.1.10077) <cb2ec3bf67714dabbf296775fb6f9608> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib

      0x2d9a000 -  0x2f94fcf +AdobeOwl ??? (???) <75ff96d2b0364ff28738033320ce25c2> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl

      0x300f000 -  0x309ffc3 +WRServices ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices

      0x3221000 -  0x32f6fdd +FileInfo ??? (???) <72e78cd5408e477eaa472571017dc2f9> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo

      0x3327000 -  0x334bff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t

      0x335e000 -  0x3378fff +AdobeBIB ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB

      0x3383000 -  0x33e3fc7 +AdobeXMP ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP

      0x33f2000 -  0x3a0dfd7 +AdobeAGM ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM

      0x3ba9000 -  0x3cb6fff +AdobeACE ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE

      0x3cd4000 -  0x3f70fcf +AdobeCoolType ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType

      0x3ffb000 -  0x401cff7 +AdobeBIBUtils ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils

      0x4029000 -  0x4069fef +AdobeARE ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE

      0x4073000 -  0x443dfef +AdobeMPS ??? (???) <277e01a3cac34fa9a5914bc0a5bc125a> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS

      0x44cc000 -  0x4ac4fdf +AdobePDFL ??? (???) <7c5a530c740f45988ba26aff51fd2ca2> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL

      0x4c08000 -  0x5928fff +com.adobe.psl AdobePSL 11.0.0.1656 (11.0.0.1656) <a87566a28b8d45b798ff5396a77649c8> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL

      0x5c5c000 -  0x5cd8fef +AdobeScCore ??? (???) <17a0da14e4d442b081b4b75e4cb2dd8c> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore

      0x5d2e000 -  0x5e16fdf +AdobePDFPort ??? (???) <09c649c429d44cc6a22abffd4f751169> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort

      0x5e5b000 -  0x5ee82cb +libicucnv.dylib.36.0 ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0

      0x5f15000 -  0x68c557f +libicudata.dylib.36.0 ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0

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        • 1. Re: Fireworks CS3 Crashes Upon Loading (Mac)
          Ralien

          I went to user > Library > Preferences > Adobe Fireworks CS3 > en > Fireworks CS3 Preferences.  Drag this file to your desktop and start Fireworks.  Should be no probelm.

           

          You can delete the file from the desktop - send to trash.

           

          Ric Alien

          1 person found this helpful
          • 2. Re: Fireworks CS3 Crashes Upon Loading (Mac)
            gestorter Level 1

            I wish it were that simple Ric.  I think you may have helped identify part of the problem though. 

             

            I do not have a "Fireworks CS3 Preferences" in my folders under User > Library > Preferences > Adobe Fireworks CS3 > en

             

            Perhaps because the program has never started up properly? Or perhaps its inability to write this folder is part of it?  I will try to investigate.

             

            Thanks for the lead.

             

            Still crossing my fingers for more ideas!

            -Christopher Marx

            • 3. Re: Fireworks CS3 Crashes Upon Loading (Mac)
              gestorter Level 1

              Ric, your lead actually helped me figure out the solution!  I am listing it below for the sake of anyone who has similar problems.

               

              My thinking was, if I cannot find the files Ric points out, perhaps my Mac has problems with the permissions of certain folders.  And while I tried to reinstall a couple times with no luck in the past, perhaps some of the files were not really deleted.  Perhaps since Adobe rewrites files with the same names to the same location as a previous install, that the permissions are still present.

               

              So my solution was to create a whole new user on my system, where all install files would go to a brand new user preferences folder.  I installed the software there AND IT WORKED! While creating a whole different user account is a bit of overkill, it works.  And so long as fast-user switching is enabled, it really does not seem to be an inconvenience.

               

              Ric Alien, please repost so I can give you credit for completing this problem for me!

               

              -Christopher Marx

              • 4. Re: Fireworks CS3 Crashes Upon Loading (Mac)
                Ralien Level 1

                Awesome!  Well done!  VERY good deduction there.   Yes, the other prevalent post on the forum here for this problem as a workaround is to create a new user.  Excellent!