4 Replies Latest reply on Feb 24, 2010 8:00 AM by Dmitry McArov

    Troubles with updater.

    Dmitry McArov

      Yesterday we had a cause wuth our adobe reader. It suddenly starts download Adobe Reader 9.30 3 times per minute. Connections broke after loading of 15 Mb of package, but downloader permanently opennd more new connections.

      It made more ten 4150 connections. Summary internat traffic - more then 52 Gb.

       

      This is log from our proxy server:

       

      210810:38:32192.168.174.2615.2 Mhttp://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/ru_RU/AdbeRdr930_ru_RU.msi
      210910:38:48192.168.174.2614.7 Mhttp://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/ru_RU/AdbeRdr930_ru_RU.msi
      211010:39:08192.168.174.2615.2 Mhttp://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/ru_RU/AdbeRdr930_ru_RU.msi
      211110:39:24192.168.174.2614.4 Mhttp://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/ru_RU/AdbeRdr930_ru_RU.msi
      211210:39:44192.168.174.2615.3 Mhttp://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/ru_RU/AdbeRdr930_ru_RU.msi
      211310:40:01192.168.174.2615.1 Mhttp://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/ru_RU/AdbeRdr930_ru_RU.msi
      211410:40:21192.168.174.2615.2 Mhttp://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/ru_RU/AdbeRdr930_ru_RU.msi


      There are more then 4150 entries like this. And it is from ONE computer.

       

      What it was??

       

      Sorry for my bad english, it's not my native language.

       

      UPDATE

      More information:

       

      2010-02-17T13:43:08: Win Registry lookup using = DWORD: HKLM\Software\Adobe\Acrobat Reader\9.0\Installer\VersionMax > 589827 =>Result: false
      2010-02-17T13:43:08: End Inner CompareType Evaluation =>false
      2010-02-17T13:43:08: End Installed Criteria Evaluation =>false
      2010-02-17T13:43:08: Begin File Component Criteria Evaluation
      2010-02-17T13:43:08: End File Component Criteria Evaluation =>true
      2010-02-17T13:43:08: **Adding component to transaction file whose installed status is=>false
      2010-02-17T13:43:08: Result of GetOpenTransaction: = 1
      2010-02-17T13:43:09: ThreadDownloadUpdates::DownloadAnUpdate --> downloading file: C:\Users\Alex\AppData\Local\Adobe\Updater6\Install\reader9rdr-ru_RU\AdbeRdr930_ru_RU.msi

       

      It's from updater's log. From 2010-02-17T13:43:09 started this endless download. No more entries in log file, before computer was rebooted.