Reading the problems people are having with Digital Editions I can only assume the complete lack of support from Adobe is planned to make people buy Kindles. I did. I will never buy an Adobe DRM eBook again. Ever. But then I only bought a cheap (£3) one from WHSmith's as a test case. It never worked. I got the Sony/Adobe/WHSmiths runaround for 2 weeks, then I bought an Amazon Kindle. Thank you Adobe for steering me in the right direction. I hope your company gets an Amazon award for your exceptional work in steering new customers their way. Well done. Be proud!