6 Replies Latest reply on Mar 26, 2010 9:50 AM by adrianaharper

    Screen shot - poor quality in IE7, fine in Firefox and IE8

    adrianaharper Level 1

      Hi all, I'm using TCS2, with Robhohelp 8.0.2.208.

       

      I have linked an FM book file with a ton of PNGs (imported by reference into the FM files) into RH, and am generating Webhelp.

       

      When I look at the final Webhelp project, there seems to be a huge discrepancy in the quality of the images.

       

      Firefox: excellent at 1024 * 768 resolution, or higher

      IE8 : same result as Firefox

      IE7: terrible quality (fuzzy, patchy, etc.) on any resolution, including 1024 * 768 or higher

       

      Has anyone else experienced this? Does anyone know what could be causing these issues? Many of our end users use IE7 to view the help...

       

      Thanks,
      Adriana