25 Replies Latest reply on Mar 11, 2010 10:16 PM by Joshfree

    Can't install Flash Catalyst in OS 10.6.2

    Joshfree

      I downloaded the beta version this morning. The installation process seems to have gone without a hitch through the Welcome screen where you accept the ULA. But the app will not accept the serial number and will not allow me to check the radio button next to "Install this product as a trial". So I am completely stuck.

       

      Running it on OS 10.6.2 on a 15" Core Duo MacBook Pro with CS4 installed (if that makes a difference). Any help would be appreciated.

        • 1. Re: Can't install Flash Catalyst in OS 10.6.2
          joel.fuchs

          Having the same problem on 10.6.2. Flash Builder beta installed OK, but Flash Catalyst won't allow selection of trial radio button

          • 2. Re: Can't install Flash Catalyst in OS 10.6.2
            Thomas L (Adobe) Adobe Employee

            Hi,


            Sorry that you're having trouble, can i get more data to help isolate the issue.

             

            (1) If you look into menu  Flash Catalyst > About Flash Catalyst, on top of box, can you let me know the build number (version -1.0.xxx) ?

            (2) Can you take a screenshot of dialog you're seeming , you can use Grab (\Applications\Utilites\Grab).

            (3) Can you also help collect 2 log files from your system,  from users > yourname > Library > Logs > PDApp.log + amt3.log

            (4) Finally one more log to collect, please find it Mac HD > Library > Logs > Adobe > Installers >   look for a Catalyst log.gz file name that has the day of last installation.  For example,  "Adobe Flash Catalyst CS5 1.0 02-25-2010.log.gz".

             

            Please zip it and attached screenshot +  logs here.

             

            Few questions for you.

            (5) Have you being installing pervious FC beta builds all along  ? if not , can you let me know what version of you last installed prior to this issue ?

            (6) CS4 shouldn't matter, but CS 5 pre-release builds from other (ie. FB, Flash CS5, AICS5, PSCS5, e.t.c) could affect Catalyst install.  So if you're pre-release user to other adobe cs5 products, can you please let me know what and (build # if available) you have installed on system.

             

             

            Thanks
            Thomas

            • 3. Re: Can't install Flash Catalyst in OS 10.6.2
              Joshfree Level 1

              Thomas

               

              I can't get it that far.....I am stuck in the installer application: Adobe Application Manager 1.0.101.0

               

              It does not let me select  the demo install option, and would not accept the serial number I got from your download site.

               

              Perhaps you can send me another serial number? Not sure if they are universal at this stage or keyed to my identity.

               

              This is the first time I have installed, or tried to install, Flash Catalyst.

               

              Josh

              • 4. Re: Can't install Flash Catalyst in OS 10.6.2
                ProcEnforce

                Remove any previous installs of Flash Catalyst in Applications folder, delete Preferences in YOURUSERNAME>Library>Preferences, and any Application Support folders for Catalyst, then do a complete re-install.

                 

                Hope this solves your problem

                 

                Jordan

                 

                 

                (Re-edit: Logon to Adobe Labs, go to the Flash Catalyst DL pages, make sure you have the most up to date version, and use the S/N they give on the site)

                • 5. Re: Can't install Flash Catalyst in OS 10.6.2
                  Joshfree Level 1

                  I'm sorry if this was not clear.

                   

                  I have not been able to get past the point of entering a serial number and the installer won't accept a "Demo" radio button click. That choice is grayed out.

                   

                  So it is NOT installed and there are no preferences yet.

                   

                  I am trying to do an initial installation and it doesn't work.

                   

                  Thanks for your help.

                  • 6. Re: Can't install Flash Catalyst in OS 10.6.2
                    Thomas L (Adobe) Adobe Employee

                    Sorry, I don't how it slip my mind,  in Beta build, we disabe  "install as trial" option.

                     

                    So you need a valid SN to  begin the installation. Here is one for you to try.

                     

                    1395-4008-0392-6168-6044-8934

                     

                    This SN will should not yet expired, however if system clock is off (too far into furture for some reason), it may cause problem. So please check your system clock as well.

                     

                    hopefully it reslove the issue for you.

                    cheers  ~

                    Thomas

                    • 7. Re: Can't install Flash Catalyst in OS 10.6.2
                      Joshfree Level 1

                      It doesn't like it (see attached). Not sure what to do now. Should I trash the installer and re-download it?

                       

                      Josh

                      • 8. Re: Can't install Flash Catalyst in OS 10.6.2
                        Thomas L (Adobe) Adobe Employee

                        Hi Josh,

                         

                        Somehow the attachment didn't show on the  posting. Can you try to zip it before attach ?

                         

                        You can try this number as well.,    1395-0008-4467-2145-8771-1212

                        thanks

                        • 10. Re: Can't install Flash Catalyst in OS 10.6.2
                          Mihkel Ambre

                          Same problem. Same OS versio and Macbook Pro. Screenshot attached.

                           

                          Screen shot 2010-03-04 at 4.19.03 PM.png

                          • 11. Re: Can't install Flash Catalyst in OS 10.6.2
                            mbk28 Level 1

                            I install without problem with the same configuration, perhaps because I install the first beta

                            • 12. Re: Can't install Flash Catalyst in OS 10.6.2
                              Thomas L (Adobe) Adobe Employee

                              Josh,

                               

                              your screenshot attachment didnt get posted for some reason (maybe it has to be save as .png file ?) ,  but if it's the same as one Mihkel posted, then just let me know is fine.

                               

                              Also, anyone having this trouble, please do the following :

                              (1) attach a system log that you can find from following path.

                              users > yourname > Library > Logs > PDApp.log

                               

                              if attaching it doesn't work well, please open this PDApp.log file in a text edit, copy/paste content here.

                               

                              (2) Let me know what system local are you using ?  (i.e English, French, Japanese, etc)

                               

                              thanks again

                              • 13. Re: Can't install Flash Catalyst in OS 10.6.2
                                Joshfree Level 1

                                Thomas, for starters, let me attach my two screenshots as PNGs. They are not the same as the other shot posted. Then I'll try to dig out the log info separately when I have a little time.

                                 

                                As you can see, the installer is not accepting any of the serial numbers.

                                 

                                Josh

                                 

                                Adobe Flash Catalyst-1.png

                                Adobe Flash Catalyst.png

                                • 14. Re: Can't install Flash Catalyst in OS 10.6.2
                                  Joshfree Level 1

                                  I should post this as a reply to Thomas, not to myself.....

                                  • 15. Re: Can't install Flash Catalyst in OS 10.6.2
                                    Joshfree Level 1

                                    It's unclear how to attach a file other than a video or image to this forum post. There doesn't seem to be an icon to do that in the tool bar.

                                     

                                    So I am pasting the log content (just today's) here. I'm not thrilled about putting this info a public forum since I don't know what it reveals from a security standpoint. Hopefully nothing. (Can you confirm that, and erase this entry if there is an issue of exposing something private?) Thanks.

                                     

                                     

                                     

                                    Thu Mar  4 09:35:07 2010 [INFO] PIM - Build Version - 1.0.101.0

                                    Thu Mar  4 09:35:07 2010 [INFO] PIM - Logging Level verbosity Set  to 4

                                    Thu Mar  4 09:35:07 2010 [INFO] PIM - Build Version - 1.0.101.0

                                    Thu Mar  4 09:35:07 2010 [INFO] PIM - Logging Level verbosity Set  to 4

                                    Thu Mar  4 09:35:07 2010 [INFO] PIM - CREATE PIM Instance ...

                                    Thu Mar  4 09:35:08 2010 [INFO] PIM - trying to createOrUpdatePIMDbSchema.

                                    Thu Mar  4 09:35:08 2010 [INFO] PIM - Current db schema version on machine 1.

                                    Thu Mar  4 09:35:08 2010 [INFO] PIM - Current db schema version to install 1.

                                    Thu Mar  4 09:35:08 2010 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.

                                    Thu Mar  4 09:35:08 2010 [INFO] PIM - PIM Database is Up To Date.

                                    Thu Mar  4 09:35:08 2010 [INFO] PIM - Updater Inventory location:/Volumes/Adobe Flash Catalyst/Install.app/Contents/Frameworks/UpdaterInventory.framework/UpdaterInve ntory

                                    Thu Mar  4 09:35:09 2010 [INFO] PIM - Package id DE04A401-E33A-4E09-AB71-8197B73DFBB4 is already installed

                                    Thu Mar  4 09:35:10 2010 [INFO] PIM - Package id CB83E6B3-E776-44EB-9A87-E15FDFC45663 is already installed

                                    Thu Mar  4 09:35:11 2010 [INFO] PIM - Package id 95940283-D199-4F60-9288-1536878B63D8 is already installed

                                    Thu Mar  4 09:35:11 2010 [INFO] PIM - Package id 4A5EFBB0-DA9E-4B57-80A0-6526A063D0FD is already installed

                                    Thu Mar  4 09:35:11 2010 [INFO] PIM - Package id 2F8DE6CE-84C4-4380-B1B9-5A01721D1E98 is already installed

                                    Thu Mar  4 09:35:11 2010 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 34565625

                                    Thu Mar  4 09:35:11 2010 [INFO] PIM - freeDiskSpace ... 56129306624

                                    Thu Mar  4 09:35:11 2010 [INFO] PIM - START installPackage at file /Volumes/Adobe Flash Catalyst/packages/core/PDApp.pimx

                                    Thu Mar  4 09:35:11 2010 [INFO] PIM - Package id DE04A401-E33A-4E09-AB71-8197B73DFBB4 is already installed

                                    Thu Mar  4 09:35:12 2010 [INFO] PIM - SUCCESS deleteAppletRegInfoRecords.

                                    Thu Mar  4 09:35:12 2010 [INFO] PIM - SUCCESS deletePackageUpgradeInfoRecords.

                                    Thu Mar  4 09:35:12 2010 [INFO] PIM - SUCCESS deletePackageInstallationInfoRecords.

                                    Thu Mar  4 09:35:12 2010 [INFO] PIM - SUCCESS insertPackageUpdateList.

                                    Thu Mar  4 09:35:12 2010 [INFO] PIM - SUCCESS insertAppletRegInfoList.

                                    Thu Mar  4 09:35:42 2010 [INFO] PIM - SUCCESS installPackage at file /Volumes/Adobe Flash Catalyst/packages/core/PDApp.pimx.

                                    Thu Mar  4 09:35:42 2010 [INFO] PIM - START installPackage at file /Volumes/Adobe Flash Catalyst/packages/UWA/UWA.pimx

                                    Thu Mar  4 09:35:42 2010 [INFO] PIM - Package id CB83E6B3-E776-44EB-9A87-E15FDFC45663 is already installed

                                    Thu Mar  4 09:35:42 2010 [INFO] PIM - SUCCESS deleteAppletRegInfoRecords.

                                    Thu Mar  4 09:35:42 2010 [INFO] PIM - SUCCESS deletePackageUpgradeInfoRecords.

                                    Thu Mar  4 09:35:42 2010 [INFO] PIM - SUCCESS deletePackageInstallationInfoRecords.

                                    Thu Mar  4 09:35:42 2010 [INFO] PIM - SUCCESS insertPackageUpdateList.

                                    Thu Mar  4 09:35:42 2010 [INFO] PIM - SUCCESS insertAppletRegInfoList.

                                    Thu Mar  4 09:35:55 2010 [INFO] PIM - SUCCESS installPackage at file /Volumes/Adobe Flash Catalyst/packages/UWA/UWA.pimx.

                                    Thu Mar  4 09:35:55 2010 [INFO] PIM - START installPackage at file /Volumes/Adobe Flash Catalyst/packages/DWA/DWA.pimx

                                    Thu Mar  4 09:35:55 2010 [INFO] PIM - Package id 95940283-D199-4F60-9288-1536878B63D8 is already installed

                                    Thu Mar  4 09:35:55 2010 [INFO] PIM - SUCCESS deleteAppletRegInfoRecords.

                                    Thu Mar  4 09:35:55 2010 [INFO] PIM - SUCCESS deletePackageUpgradeInfoRecords.

                                    Thu Mar  4 09:35:55 2010 [INFO] PIM - SUCCESS deletePackageInstallationInfoRecords.

                                    Thu Mar  4 09:35:55 2010 [INFO] PIM - SUCCESS insertPackageUpdateList.

                                    Thu Mar  4 09:35:55 2010 [INFO] PIM - SUCCESS insertAppletRegInfoList.

                                    Thu Mar  4 09:36:05 2010 [INFO] PIM - SUCCESS installPackage at file /Volumes/Adobe Flash Catalyst/packages/DWA/DWA.pimx.

                                    Thu Mar  4 09:36:05 2010 [INFO] PIM - START installPackage at file /Volumes/Adobe Flash Catalyst/packages/LWA/LWA.pimx

                                    Thu Mar  4 09:36:05 2010 [INFO] PIM - Package id 4A5EFBB0-DA9E-4B57-80A0-6526A063D0FD is already installed

                                    Thu Mar  4 09:36:05 2010 [INFO] PIM - SUCCESS deleteAppletRegInfoRecords.

                                    Thu Mar  4 09:36:05 2010 [INFO] PIM - SUCCESS deletePackageUpgradeInfoRecords.

                                    Thu Mar  4 09:36:05 2010 [INFO] PIM - SUCCESS deletePackageInstallationInfoRecords.

                                    Thu Mar  4 09:36:05 2010 [INFO] PIM - SUCCESS insertPackageUpdateList.

                                    Thu Mar  4 09:36:05 2010 [INFO] PIM - SUCCESS insertAppletRegInfoList.

                                    Thu Mar  4 09:36:12 2010 [INFO] PIM - SUCCESS installPackage at file /Volumes/Adobe Flash Catalyst/packages/LWA/LWA.pimx.

                                    Thu Mar  4 09:36:12 2010 [INFO] PIM - START installPackage at file /Volumes/Adobe Flash Catalyst/packages/PWA/PWA.pimx

                                    Thu Mar  4 09:36:12 2010 [INFO] PIM - Package id 2F8DE6CE-84C4-4380-B1B9-5A01721D1E98 is already installed

                                    Thu Mar  4 09:36:12 2010 [INFO] PIM - SUCCESS deleteAppletRegInfoRecords.

                                    Thu Mar  4 09:36:12 2010 [INFO] PIM - SUCCESS deletePackageUpgradeInfoRecords.

                                    Thu Mar  4 09:36:12 2010 [INFO] PIM - SUCCESS deletePackageInstallationInfoRecords.

                                    Thu Mar  4 09:36:12 2010 [INFO] PIM - SUCCESS insertPackageUpdateList.

                                    Thu Mar  4 09:36:12 2010 [INFO] PIM - SUCCESS insertAppletRegInfoList.

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - SUCCESS installPackage at file /Volumes/Adobe Flash Catalyst/packages/PWA/PWA.pimx.

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - Build Version - 1.0.101.0

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - Logging Level verbosity Set  to 4

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - Acquired System level ACF lock ...

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - Build Version - 1.0.101.0

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - Logging Level verbosity Set  to 4

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - CREATE PIM Instance ...

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - trying to createOrUpdatePIMDbSchema.

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - SUCCESS Created Tables.

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - PIM Database is Up To Date.

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - Updater Inventory location:/Volumes/Adobe Flash Catalyst/Install.app/Contents/Frameworks/UpdaterInventory.framework/UpdaterInve ntory

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 114981081

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - freeDiskSpace ... 56132403200

                                    Thu Mar  4 09:36:21 2010 [INFO] PIM - FREE PIM Instance ...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp - Build Version - 1.0.101.0

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp - Logging Level verbosity Set  to 4

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp - Application initialization start, Looking for command line arguments

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 5

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp - DWA_UI argument on command line. Launching a different instance

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp - NO deployment workflow is running ...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.WindowManager - Initializing native WindowManager

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...

                                    Thu Mar  4 09:36:22 2010 [INFO] PIM - Build Version - 1.0.101.0

                                    Thu Mar  4 09:36:22 2010 [INFO] PIM - Logging Level verbosity Set  to 4

                                    Thu Mar  4 09:36:22 2010 [INFO] PIM - CREATE PIM Instance ...

                                    Thu Mar  4 09:36:22 2010 [INFO] PIM - trying to createOrUpdatePIMDbSchema.

                                    Thu Mar  4 09:36:22 2010 [INFO] PIM - Current db schema version on machine 1.

                                    Thu Mar  4 09:36:22 2010 [INFO] PIM - Current db schema version to install 1.

                                    Thu Mar  4 09:36:22 2010 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.

                                    Thu Mar  4 09:36:22 2010 [INFO] PIM - PIM Database is Up To Date.

                                    Thu Mar  4 09:36:22 2010 [INFO] PIM - FREE PIM Instance ...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.AppletManager - AppletManager initialize...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp - Detecting Applet Database file...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp - Fetching Applet registeration information...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.AppletManager - Applet database path - /Users/joshfreeman/Applications/Adobe/OOBE/PDApp/

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.AppletManager - PIM library path - /Users/joshfreeman/Applications/Adobe/OOBE/PDApp/core/AdobePIM.dylib

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.AppletManager - Loading PIM library...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.AppletManager - Fetching PIM API's...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.AppletManager - Getting applet data from Applet database

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.AppletManager - Registering Applets...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.WindowManager - Creating APEWindow...

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.WindowManager - Creating window instance

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions

                                    Thu Mar  4 09:36:22 2010 [INFO] PDApp.WindowManager - Creating APE stage instance

                                    Thu Mar  4 09:36:24 2010 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Users/joshfreeman/Applications/Adobe/OOBE/PDApp/PDAppFlex.swf

                                    Thu Mar  4 09:36:25 2010 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window

                                    Thu Mar  4 09:36:26 2010 [INFO] PDApp.ExternalGateway - MessageHandler initialized...

                                    3/4/2010 09:36:26.859 [INFO] PDApp.StartupCommand Logging Level verbosity Set to  INFO

                                    3/4/2010 09:36:26.893 [INFO] PDApp.StartupCommand Processing the startup Command

                                    3/4/2010 09:36:26.905 [INFO] PDAPP.AppletManager Starting Applet registeration...

                                    3/4/2010 09:36:26.926 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :DWA_UI

                                    3/4/2010 09:36:26.948 [INFO] PDAPP.AppletManager Loading Applet: DWA_UI Version = 1.0

                                    3/4/2010 09:36:26.994 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US

                                    3/4/2010 09:36:29.230 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion

                                    3/4/2010 09:36:29.237 [INFO] DWA.ZStringLoader Trying to load ZString for preferred locale - en_US

                                    3/4/2010 09:36:29.324 [INFO] DWA.ZStringLoader Locale set to - en_US

                                    3/4/2010 09:36:29.959 [INFO] DWA.Startup Processing the startup command

                                    3/4/2010 09:36:29.983 [INFO] DWA.FetchMediaInformationCommand Started fetching the payloads data

                                    Thu Mar  4 09:36:30 2010 [INFO] PDApp.AppletManager - Loading Applet - DWA_Native for WindowID - 1

                                    3/4/2010 09:36:30.194 [INFO] DWA.FetchMediaInformationCommand Media Signature found as {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                    3/4/2010 09:36:30.196 [INFO] DWA.FetchMediaInformationCommand Checking whether the media has been run on this system

                                    3/4/2010 09:36:30.236 [INFO] DWA.FetchMediaInformationCommand Setting System statistics data...

                                    3/4/2010 09:36:30.240 [INFO] DWA.DirectoryTokens Extracting tokens for mac

                                    3/4/2010 09:36:30.244 [INFO] DWA.DirectoryTokens Adding a token with name [AdobeProgramFiles] and value /Applications

                                    3/4/2010 09:36:30.246 [INFO] DWA.DirectoryTokens Adding a token with name [AdobeCommon] and value /Library/Application Support/Adobe

                                    3/4/2010 09:36:30.248 [INFO] DWA.DirectoryTokens Adding a token with name [Common] and value /Library/Application Support

                                    3/4/2010 09:36:30.252 [INFO] DWA.DirectoryTokens Adding a token with name [ProgramFiles] and value /Applications

                                    3/4/2010 09:36:30.254 [INFO] DWA.DirectoryTokens Adding a token with name [SharedApplicationData] and value /Library/Application Support

                                    3/4/2010 09:36:30.255 [INFO] DWA.DirectoryTokens Adding a token with name [SharedDocuments] and value /Users/Shared

                                    3/4/2010 09:36:30.257 [INFO] DWA.DirectoryTokens Adding a token with name [Utilities] and value /Applications/Utilities

                                    3/4/2010 09:36:30.261 [INFO] DWA.DirectoryTokens Adding a token with name [FontsFolder] and value /Library/Fonts

                                    3/4/2010 09:36:30.263 [INFO] DWA.DirectoryTokens Adding a token with name [Library] and value /Library

                                    3/4/2010 09:36:30.265 [INFO] DWA.DirectoryTokens Adding a token with name [LibraryPreferences] and value /Library/Preferences

                                    3/4/2010 09:36:30.267 [INFO] DWA.DirectoryTokens Adding a token with name [ScriptingAdditions] and value /Library/ScriptingAdditions

                                    3/4/2010 09:36:30.268 [INFO] DWA.DirectoryTokens Adding a token with name [UserPreferences] and value /Users/joshfreeman/Library/Preferences

                                    3/4/2010 09:36:30.271 [INFO] DWA.DirectoryTokens Adding a token with name [UserCommon] and value /Users/joshfreeman/Library/Application Support

                                    3/4/2010 09:36:31.243 [INFO] DWA.FetchMediaInformationCommand ******************************** Payload Adobe Code and Display Name Map Start **************************************

                                    3/4/2010 09:36:31.245 [INFO] DWA.FetchMediaInformationCommand {296DF712-F93D-4144-974F-873CA36D5AF0} Adobe Type Support CS5

                                    3/4/2010 09:36:31.247 [INFO] DWA.FetchMediaInformationCommand {415F9103-4C39-49F1-84A8-015F93D05044} Adobe Flash Player 10

                                    3/4/2010 09:36:31.248 [INFO] DWA.FetchMediaInformationCommand {49CF0444-BB79-41A1-8BCA-CD23284B0C3B} Adobe Media Encoder CS5

                                    3/4/2010 09:36:31.250 [INFO] DWA.FetchMediaInformationCommand {4FB2237E-A212-4D86-B7B2-D036473A1B06} AdobeHelp

                                    3/4/2010 09:36:31.251 [INFO] DWA.FetchMediaInformationCommand {7745F18B-FD8A-4011-BE16-588900C503D0} Adobe Flash Fonts1

                                    3/4/2010 09:36:31.253 [INFO] DWA.FetchMediaInformationCommand {7FA065C5-B6CF-4844-91CF-60D0E1E4B197} Adobe CMaps CS5

                                    3/4/2010 09:36:31.264 [INFO] DWA.FetchMediaInformationCommand {91BC0960-C329-44D6-983C-C374ED8420C6} Adobe Dynamiclink Support

                                    3/4/2010 09:36:31.265 [INFO] DWA.FetchMediaInformationCommand {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6} Adobe Flash Catalyst

                                    3/4/2010 09:36:31.278 [INFO] DWA.FetchMediaInformationCommand ******************************** Payload Adobe Code and Display Name Map End **************************************

                                    3/4/2010 09:36:31.281 [INFO] DWA.FetchMediaInformationCommand Found the driver payload by name Adobe Flash Catalyst

                                    Thu Mar  4 09:36:31 2010 [INFO] PDApp.AppletManager - Loading Applet - LWA_Native for WindowID - 1

                                    3/4/2010 09:36:31.393 [INFO] DWA.FetchMediaInformationCommand Fetching Sif for Media Signature {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                    3/4/2010 09:36:31.419 [INFO] DWA.FetchMediaInformationCommand Sif file path is /tmp/74E599AA-3532-42B9-B34A-E4078CEA5055/3432CE06-2D0B-4BE9-BB9E-4F20EFD9DA4E

                                    3/4/2010 09:36:31.422 [INFO] DWA.FetchMediaInformationCommand Fetching aul file for Media Signature {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                    3/4/2010 09:36:31.446 [INFO] DWA.FetchMediaInformationCommand AUL file path is /tmp/74E599AA-3532-42B9-B34A-E4078CEA5055

                                    3/4/2010 09:36:31.574 [WARN] DWA.FetchMediaInformationCommand language list<?xml version="1.0" encoding="UTF-8"?>

                                    <result>

                                        <eula_language_list><eula_language>de_DE</eula_language>

                                            <eula_language>en_US</eula_language>

                                            <eula_language>fr_FR</eula_language>

                                            <eula_language>ja_JP</eula_language>

                                            <eula_language>ko_KR</eula_language>

                                            <eula_language>zh_CN</eula_language>

                                        </eula_language_list>

                                    </result>

                                    3/4/2010 09:36:31.579 [INFO] DWA.FetchEula Fetching eula for locale en_US

                                    3/4/2010 09:36:31.743 [INFO] DWA.FetchMediaInformationCommand Fetching the setup manifest from media

                                    3/4/2010 09:36:31.761 [INFO] DWA.FetchMediaInformationCommand Fetching Installer Background for media signature{9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                    3/4/2010 09:36:31.792 [INFO] DWA.Utils Checking network connection

                                    3/4/2010 09:36:31.798 [INFO] DWA.ApplyPayloadPolicies Starting the payload mappings

                                    3/4/2010 09:36:31.800 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadAdobeTypeSupport CS5

                                    3/4/2010 09:36:31.804 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for AdobeTypeSupport CS5

                                    3/4/2010 09:36:31.815 [INFO] DWA.SystemRequirement SystemRequirements is not mentioned for payload - {296DF712-F93D-4144-974F-873CA36D5AF0}

                                    3/4/2010 09:36:31.816 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadFlash Player

                                    3/4/2010 09:36:31.818 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for Flash Player

                                    3/4/2010 09:36:31.819 [INFO] DWA.SystemRequirement SystemRequirements is not mentioned for payload - {415F9103-4C39-49F1-84A8-015F93D05044}

                                    3/4/2010 09:36:31.820 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadAdobe Media Encoder CS5

                                    3/4/2010 09:36:31.825 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for Adobe Media Encoder CS5

                                    3/4/2010 09:36:31.858 [INFO] DWA.SystemRequirement Performing SystemRequirements for payload - {49CF0444-BB79-41A1-8BCA-CD23284B0C3B}

                                    3/4/2010 09:36:31.881 [INFO] DWA.SystemRequirement SystemRequirements check done for payload - {49CF0444-BB79-41A1-8BCA-CD23284B0C3B}

                                    3/4/2010 09:36:31.882 [INFO] DWA.SystemRequirement SystemRequirements check PASSED for payload - {49CF0444-BB79-41A1-8BCA-CD23284B0C3B}

                                    3/4/2010 09:36:31.886 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadAdobeHelp

                                    3/4/2010 09:36:31.888 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for AdobeHelp

                                    3/4/2010 09:36:31.889 [INFO] DWA.SystemRequirement SystemRequirements is not mentioned for payload - {4FB2237E-A212-4D86-B7B2-D036473A1B06}

                                    3/4/2010 09:36:31.891 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadAdobe Flash Fonts1

                                    3/4/2010 09:36:31.895 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for Adobe Flash Fonts1

                                    3/4/2010 09:36:31.897 [INFO] DWA.SystemRequirement SystemRequirements is not mentioned for payload - {7745F18B-FD8A-4011-BE16-588900C503D0}

                                    3/4/2010 09:36:31.899 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadAdobeCMaps CS5

                                    3/4/2010 09:36:31.901 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for AdobeCMaps CS5

                                    3/4/2010 09:36:31.902 [INFO] DWA.SystemRequirement SystemRequirements is not mentioned for payload - {7FA065C5-B6CF-4844-91CF-60D0E1E4B197}

                                    3/4/2010 09:36:31.904 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadDynamiclinkSupport

                                    3/4/2010 09:36:31.905 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for DynamiclinkSupport

                                    3/4/2010 09:36:31.907 [INFO] DWA.SystemRequirement SystemRequirements is not mentioned for payload - {91BC0960-C329-44D6-983C-C374ED8420C6}

                                    3/4/2010 09:36:31.909 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadAdobe Flash Catalyst

                                    3/4/2010 09:36:31.917 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for Adobe Flash Catalyst

                                    3/4/2010 09:36:31.918 [INFO] DWA.SystemRequirement Performing SystemRequirements for payload - {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                    3/4/2010 09:36:31.923 [INFO] DWA.SystemRequirement SystemRequirements check done for payload - {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                    3/4/2010 09:36:31.931 [INFO] DWA.SystemRequirement SystemRequirements check PASSED for payload - {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                    3/4/2010 09:36:31.932 [INFO] DWA.ApplyPayloadPolicies Fetching the status of the leids

                                    3/4/2010 09:36:32.145 [INFO] DWA.Utils PWA closesession returned <result><session>E20E4898-4812-4254-9697-D9DE2F3BA8EF</session></result>

                                    3/4/2010 09:36:32.146 [INFO] DWA.ApplyPayloadPolicies Doing marking of PP and STIs

                                    3/4/2010 09:36:32.147 [INFO] DWA.ApplyPayloadPolicies Setting up the language list

                                    3/4/2010 09:36:32.149 [INFO] DWA.CSInstaller Setup manifest has the language mentioned en_US

                                    3/4/2010 09:36:32.150 [INFO] DWA.CSInstaller Adding en_US to the final language list

                                    3/4/2010 09:36:32.153 [INFO] DWA.Payload ADOBE ID would be skipped as requested in UI Customization

                                    3/4/2010 09:36:32.155 [INFO] DWA.Payload ADOBE ID would be skipped as requested in UI Customization

                                    3/4/2010 09:36:32.156 [INFO] DWA.Payload ADOBE ID would be skipped as requested in UI Customization

                                    3/4/2010 09:36:32.158 [INFO] DWA.ApplyPayloadPolicies Performing special checks for the Driver payload

                                    3/4/2010 09:36:32.159 [INFO] DWA.ApplyPayloadPolicies Going to start the workflow

                                    3/4/2010 09:36:32.163 [INFO] DWA.StartWorkflow Starting the workflow

                                    3/4/2010 09:36:32.164 [INFO] DWA.StartWorkflow Appmanager size is 114980864 bytes after conversion

                                    3/4/2010 09:36:32.251 [WARN] DWA.Fetchserialnumber Fetch serial numbers returned nothing

                                    3/4/2010 09:36:32.262 [INFO] DWA.Utils PWA closesession returned <result><session>7A69BF60-9D66-44B0-A5B0-9CAA3D09764D</session></result>

                                    3/4/2010 09:36:32.271 [INFO] DWA.ProductOptionsMediator Notification Recieved For showing the payloads

                                    3/4/2010 09:36:32.272 [INFO] DWA.ProductOptionsMediator Filtering the top level payloads

                                    3/4/2010 09:36:32.275 [INFO] DWA.ProductOptionsMediator Payload AdobeTypeSupport CS5 is STI

                                    3/4/2010 09:36:32.277 [INFO] DWA.ProductOptionsMediator Payload Flash Player is STI

                                    3/4/2010 09:36:32.279 [INFO] DWA.ProductOptionsMediator Payload Adobe Media Encoder CS5 is STI

                                    3/4/2010 09:36:32.280 [INFO] DWA.ProductOptionsMediator Payload AdobeHelp is STI

                                    3/4/2010 09:36:32.281 [INFO] DWA.ProductOptionsMediator Payload Adobe Flash Fonts1 is STI

                                    3/4/2010 09:36:32.282 [INFO] DWA.ProductOptionsMediator Payload AdobeCMaps CS5 is STI

                                    3/4/2010 09:36:32.284 [INFO] DWA.ProductOptionsMediator Payload DynamiclinkSupport is STI

                                    3/4/2010 09:36:32.286 [INFO] DWA.ProductOptionsMediator Payload Adobe Flash Catalyst is PointProduct

                                    3/4/2010 09:36:32.287 [INFO] DWA.ProductOptionsMediator Adding Adobe Flash Catalyst to top level list

                                    3/4/2010 09:36:32.290 [INFO] DWA.ProductOptionsMediator Payload Adobe Flash Catalyst is the first one. Adding directly to top level list

                                    3/4/2010 09:36:32.291 [INFO] DWA.ProductOptionsMediator Filtering of the top level payloads done

                                    3/4/2010 09:36:32.294 [INFO] DWA.StartWorkflow Setting the window to center

                                    3/4/2010 09:36:32.295 [INFO] DWA.StartWorkflow Workflow started

                                    3/4/2010 09:36:35.408 [INFO] DWA.Utils Launch Successful

                                    3/4/2010 09:36:35.430 [INFO] DWA.Utils Approximate total time taken in startup is 7656 milliseconds

                                    3/4/2010 09:36:35.445 [INFO] PDAPP.MessageQueueManager Processing Message Ended

                                    3/4/2010 09:36:35.991 [INFO] PDAPP.MessageQueueManager Processing Message Ended

                                    Thu Mar  4 09:36:30 2010 [INFO] DWANative - Build Version - 1.0.101.0

                                    Thu Mar  4 09:36:30 2010 [INFO] DWANative - Logging Level verbosity Set  to 4

                                    Thu Mar  4 09:36:30 2010 [FATAL] DWANative - pdbOpenSession kCapsErrNotFound ...

                                    Thu Mar  4 09:36:31 2010 [INFO] LWANative - Build Version - 1.0.101.0

                                    Thu Mar  4 09:36:31 2010 [INFO] LWANative - Logging Level verbosity Set  to 4

                                    Thu Mar  4 09:36:31 2010 [WARN] LWANative - Error in mdbOpenSessionNoCreate 8

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp.WindowManager - Destroying window with ID - 1

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp.AppletManager - Un-loading Applet - DWA_Native for window ID - 1

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - DWA_Native

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp - Terminating MessageQueueManager

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp - Terminating AppletManager

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp.AppletManager - AppletManager destructed

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp - Terminating WindowManager

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp - Terminating NativeCommandHandler

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp - Terminating NativePlatformHandler

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp - Terminating ExternalGateway

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp.ExternalGateway - ExternalGateway destructed

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp - Terminating APE

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp - Releasing all locks acquired

                                    Thu Mar  4 09:41:15 2010 [INFO] PDApp - Quiting Application

                                    • 16. Re: Can't install Flash Catalyst in OS 10.6.2
                                      Thomas L (Adobe) Adobe Employee

                                      The log track what the FC installer progress only, should be pretty safe.

                                      I will ping our engineers to check it out soon.

                                      Thanks again.

                                      Thomas

                                      • 17. Re: Can't install Flash Catalyst in OS 10.6.2
                                        Thomas L (Adobe) Adobe Employee

                                        Also can you please check the following folder permission and set the  corressponding permission for specified user.

                                        /Library/Application  Support/Adobe  - system/admin user     -     Read/Write Permission

                                        ~/Library/Application  Support/Adobe     -     current user     -      Read/Write Permission

                                        ~/Applications                          -     current user     -      Read/Write Permission

                                         

                                         

                                        Thanks

                                        • 18. Re: Can't install Flash Catalyst in OS 10.6.2
                                          Joshfree Level 1

                                          This did not help. Same results. Won't accept a serial number. I used 1395-4008-0392-6168-6044-8934.

                                          • 19. Re: Can't install Flash Catalyst in OS 10.6.2
                                            Mihkel Ambre Level 1

                                            This is my log.

                                             

                                            Fri Mar  5 11:00:54 2010 [INFO] PIM - Build Version - 1.0.101.0

                                            Fri Mar  5 11:00:54 2010 [INFO] PIM - Logging Level verbosity Set  to 4

                                            Fri Mar  5 11:00:54 2010 [INFO] PIM - Build Version - 1.0.101.0

                                            Fri Mar  5 11:00:54 2010 [INFO] PIM - Logging Level verbosity Set  to 4

                                            Fri Mar  5 11:00:54 2010 [INFO] PIM - CREATE PIM Instance ...

                                            Fri Mar  5 11:00:54 2010 [INFO] PIM - trying to createOrUpdatePIMDbSchema.

                                            Fri Mar  5 11:00:54 2010 [INFO] PIM - SUCCESS Created Tables.

                                            Fri Mar  5 11:00:54 2010 [INFO] PIM - PIM Database is Up To Date.

                                            Fri Mar  5 11:00:54 2010 [INFO] PIM - Updater Inventory location:/Volumes/Adobe Flash Catalyst/Install.app/Contents/Frameworks/UpdaterInventory.framework/UpdaterInventory

                                            Fri Mar  5 11:00:55 2010 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 114981081

                                            Fri Mar  5 11:00:55 2010 [INFO] PIM - freeDiskSpace ... 11008180224

                                            Fri Mar  5 11:00:55 2010 [INFO] PIM - START installPackage at file /Volumes/Adobe Flash Catalyst/packages/core/PDApp.pimx

                                            Fri Mar  5 11:00:55 2010 [INFO] PIM - SUCCESS insertPackageUpdateList.

                                            Fri Mar  5 11:00:55 2010 [INFO] PIM - SUCCESS insertAppletRegInfoList.

                                            Fri Mar  5 11:00:59 2010 [INFO] PIM - SUCCESS installPackage at file /Volumes/Adobe Flash Catalyst/packages/core/PDApp.pimx.

                                            Fri Mar  5 11:00:59 2010 [INFO] PIM - START installPackage at file /Volumes/Adobe Flash Catalyst/packages/UWA/UWA.pimx

                                            Fri Mar  5 11:00:59 2010 [INFO] PIM - SUCCESS insertPackageUpdateList.

                                            Fri Mar  5 11:00:59 2010 [INFO] PIM - SUCCESS insertAppletRegInfoList.

                                            Fri Mar  5 11:01:04 2010 [INFO] PIM - SUCCESS installPackage at file /Volumes/Adobe Flash Catalyst/packages/UWA/UWA.pimx.

                                            Fri Mar  5 11:01:04 2010 [INFO] PIM - START installPackage at file /Volumes/Adobe Flash Catalyst/packages/DWA/DWA.pimx

                                            Fri Mar  5 11:01:04 2010 [INFO] PIM - SUCCESS insertPackageUpdateList.

                                            Fri Mar  5 11:01:04 2010 [INFO] PIM - SUCCESS insertAppletRegInfoList.

                                            Fri Mar  5 11:01:09 2010 [INFO] PIM - SUCCESS installPackage at file /Volumes/Adobe Flash Catalyst/packages/DWA/DWA.pimx.

                                            Fri Mar  5 11:01:09 2010 [INFO] PIM - START installPackage at file /Volumes/Adobe Flash Catalyst/packages/LWA/LWA.pimx

                                            Fri Mar  5 11:01:09 2010 [INFO] PIM - SUCCESS insertPackageUpdateList.

                                            Fri Mar  5 11:01:09 2010 [INFO] PIM - SUCCESS insertAppletRegInfoList.

                                            Fri Mar  5 11:01:13 2010 [INFO] PIM - SUCCESS installPackage at file /Volumes/Adobe Flash Catalyst/packages/LWA/LWA.pimx.

                                            Fri Mar  5 11:01:13 2010 [INFO] PIM - START installPackage at file /Volumes/Adobe Flash Catalyst/packages/PWA/PWA.pimx

                                            Fri Mar  5 11:01:13 2010 [INFO] PIM - SUCCESS insertPackageUpdateList.

                                            Fri Mar  5 11:01:13 2010 [INFO] PIM - SUCCESS insertAppletRegInfoList.

                                            Fri Mar  5 11:01:18 2010 [INFO] PIM - SUCCESS installPackage at file /Volumes/Adobe Flash Catalyst/packages/PWA/PWA.pimx.

                                            Fri Mar  5 11:01:19 2010 [INFO] PIM - Build Version - 1.0.101.0

                                            Fri Mar  5 11:01:19 2010 [INFO] PIM - Logging Level verbosity Set  to 4

                                            Fri Mar  5 11:01:19 2010 [INFO] PIM - Acquired System level ACF lock ...

                                            Fri Mar  5 11:01:19 2010 [INFO] PIM - Build Version - 1.0.101.0

                                            Fri Mar  5 11:01:19 2010 [INFO] PIM - Logging Level verbosity Set  to 4

                                            Fri Mar  5 11:01:19 2010 [INFO] PIM - CREATE PIM Instance ...

                                            Fri Mar  5 11:01:19 2010 [INFO] PIM - trying to createOrUpdatePIMDbSchema.

                                            Fri Mar  5 11:01:19 2010 [INFO] PIM - SUCCESS Created Tables.

                                            Fri Mar  5 11:01:19 2010 [INFO] PIM - PIM Database is Up To Date.

                                            Fri Mar  5 11:01:19 2010 [INFO] PIM - Updater Inventory location:/Volumes/Adobe Flash Catalyst/Install.app/Contents/Frameworks/UpdaterInventory.framework/UpdaterInventory

                                            Fri Mar  5 11:01:19 2010 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 114981081

                                            Fri Mar  5 11:01:19 2010 [INFO] PIM - freeDiskSpace ... 10901671936

                                            Fri Mar  5 11:01:19 2010 [INFO] PIM - FREE PIM Instance ...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp - Build Version - 1.0.101.0

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp - Logging Level verbosity Set  to 4

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp - Application initialization start, Looking for command line arguments

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 5

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp - DWA_UI argument on command line. Launching a different instance

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp - NO deployment workflow is running ...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.WindowManager - Initializing native WindowManager

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...

                                            Fri Mar  5 11:01:20 2010 [INFO] PIM - Build Version - 1.0.101.0

                                            Fri Mar  5 11:01:20 2010 [INFO] PIM - Logging Level verbosity Set  to 4

                                            Fri Mar  5 11:01:20 2010 [INFO] PIM - CREATE PIM Instance ...

                                            Fri Mar  5 11:01:20 2010 [INFO] PIM - trying to createOrUpdatePIMDbSchema.

                                            Fri Mar  5 11:01:20 2010 [INFO] PIM - Current db schema version on machine 1.

                                            Fri Mar  5 11:01:20 2010 [INFO] PIM - Current db schema version to install 1.

                                            Fri Mar  5 11:01:20 2010 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.

                                            Fri Mar  5 11:01:20 2010 [INFO] PIM - PIM Database is Up To Date.

                                            Fri Mar  5 11:01:20 2010 [INFO] PIM - FREE PIM Instance ...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.AppletManager - AppletManager initialize...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp - Detecting Applet Database file...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp - Fetching Applet registeration information...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.AppletManager - Applet database path - /Users/mihkel/Applications/Adobe/OOBE/PDApp/

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.AppletManager - PIM library path - /Users/mihkel/Applications/Adobe/OOBE/PDApp/core/AdobePIM.dylib

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.AppletManager - Loading PIM library...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.AppletManager - Fetching PIM API's...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.AppletManager - Getting applet data from Applet database

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.AppletManager - Registering Applets...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.WindowManager - Creating APEWindow...

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.WindowManager - Creating window instance

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.WindowManager - Creating APE stage instance

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Users/mihkel/Applications/Adobe/OOBE/PDApp/PDAppFlex.swf

                                            Fri Mar  5 11:01:20 2010 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window

                                            Fri Mar  5 11:01:21 2010 [INFO] PDApp.ExternalGateway - MessageHandler initialized...

                                            3/5/2010 11:01:21.292 [INFO] PDApp.StartupCommand Logging Level verbosity Set to  INFO

                                            3/5/2010 11:01:21.294 [INFO] PDApp.StartupCommand Processing the startup Command

                                            3/5/2010 11:01:21.299 [INFO] PDAPP.AppletManager Starting Applet registeration...

                                            3/5/2010 11:01:21.309 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :DWA_UI

                                            3/5/2010 11:01:21.317 [INFO] PDAPP.AppletManager Loading Applet: DWA_UI Version = 1.0

                                            3/5/2010 11:01:21.335 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US

                                            3/5/2010 11:01:21.996 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion

                                            3/5/2010 11:01:21.999 [INFO] DWA.ZStringLoader Trying to load ZString for preferred locale - en_US

                                            3/5/2010 11:01:22.023 [INFO] DWA.ZStringLoader Locale set to - en_US

                                            3/5/2010 11:01:22.362 [INFO] DWA.Startup Processing the startup command

                                            3/5/2010 11:01:22.378 [INFO] DWA.FetchMediaInformationCommand Started fetching the payloads data

                                            Fri Mar  5 11:01:22 2010 [INFO] PDApp.AppletManager - Loading Applet - DWA_Native for WindowID - 1

                                            3/5/2010 11:01:22.560 [INFO] DWA.FetchMediaInformationCommand Media Signature found as {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                            3/5/2010 11:01:22.562 [INFO] DWA.FetchMediaInformationCommand Checking whether the media has been run on this system

                                            3/5/2010 11:01:22.591 [INFO] DWA.FetchMediaInformationCommand Setting System statistics data...

                                            3/5/2010 11:01:22.594 [INFO] DWA.DirectoryTokens Extracting tokens for mac

                                            3/5/2010 11:01:22.596 [INFO] DWA.DirectoryTokens Adding a token with name [AdobeProgramFiles] and value /Applications

                                            3/5/2010 11:01:22.597 [INFO] DWA.DirectoryTokens Adding a token with name [AdobeCommon] and value /Library/Application Support/Adobe

                                            3/5/2010 11:01:22.598 [INFO] DWA.DirectoryTokens Adding a token with name [Common] and value /Library/Application Support

                                            3/5/2010 11:01:22.599 [INFO] DWA.DirectoryTokens Adding a token with name [ProgramFiles] and value /Applications

                                            3/5/2010 11:01:22.600 [INFO] DWA.DirectoryTokens Adding a token with name [SharedApplicationData] and value /Library/Application Support

                                            3/5/2010 11:01:22.601 [INFO] DWA.DirectoryTokens Adding a token with name [SharedDocuments] and value /Users/Shared

                                            3/5/2010 11:01:22.605 [INFO] DWA.DirectoryTokens Adding a token with name [Utilities] and value /Applications/Utilities

                                            3/5/2010 11:01:22.606 [INFO] DWA.DirectoryTokens Adding a token with name [FontsFolder] and value /Library/Fonts

                                            3/5/2010 11:01:22.608 [INFO] DWA.DirectoryTokens Adding a token with name [Library] and value /Library

                                            3/5/2010 11:01:22.609 [INFO] DWA.DirectoryTokens Adding a token with name [LibraryPreferences] and value /Library/Preferences

                                            3/5/2010 11:01:22.610 [INFO] DWA.DirectoryTokens Adding a token with name [ScriptingAdditions] and value /Library/ScriptingAdditions

                                            3/5/2010 11:01:22.611 [INFO] DWA.DirectoryTokens Adding a token with name [UserPreferences] and value /Users/mihkel/Library/Preferences

                                            3/5/2010 11:01:22.612 [INFO] DWA.DirectoryTokens Adding a token with name [UserCommon] and value /Users/mihkel/Library/Application Support

                                            3/5/2010 11:01:22.794 [INFO] DWA.FetchMediaInformationCommand ******************************** Payload Adobe Code and Display Name Map Start **************************************

                                            3/5/2010 11:01:22.795 [INFO] DWA.FetchMediaInformationCommand {296DF712-F93D-4144-974F-873CA36D5AF0} Adobe Type Support CS5

                                            3/5/2010 11:01:22.796 [INFO] DWA.FetchMediaInformationCommand {415F9103-4C39-49F1-84A8-015F93D05044} Adobe Flash Player 10

                                            3/5/2010 11:01:22.797 [INFO] DWA.FetchMediaInformationCommand {49CF0444-BB79-41A1-8BCA-CD23284B0C3B} Adobe Media Encoder CS5

                                            3/5/2010 11:01:22.797 [INFO] DWA.FetchMediaInformationCommand {4FB2237E-A212-4D86-B7B2-D036473A1B06} AdobeHelp

                                            3/5/2010 11:01:22.798 [INFO] DWA.FetchMediaInformationCommand {7745F18B-FD8A-4011-BE16-588900C503D0} Adobe Flash Fonts1

                                            3/5/2010 11:01:22.799 [INFO] DWA.FetchMediaInformationCommand {7FA065C5-B6CF-4844-91CF-60D0E1E4B197} Adobe CMaps CS5

                                            3/5/2010 11:01:22.800 [INFO] DWA.FetchMediaInformationCommand {91BC0960-C329-44D6-983C-C374ED8420C6} Adobe Dynamiclink Support

                                            3/5/2010 11:01:22.801 [INFO] DWA.FetchMediaInformationCommand {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6} Adobe Flash Catalyst

                                            3/5/2010 11:01:22.802 [INFO] DWA.FetchMediaInformationCommand ******************************** Payload Adobe Code and Display Name Map End **************************************

                                            3/5/2010 11:01:22.803 [INFO] DWA.FetchMediaInformationCommand Found the driver payload by name Adobe Flash Catalyst

                                            Fri Mar  5 11:01:22 2010 [INFO] PDApp.AppletManager - Loading Applet - LWA_Native for WindowID - 1

                                            3/5/2010 11:01:22.845 [INFO] DWA.FetchMediaInformationCommand Fetching Sif for Media Signature {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                            3/5/2010 11:01:22.855 [INFO] DWA.FetchMediaInformationCommand Sif file path is /tmp/8E4D7B73-029F-47DB-B3D8-44EAF8B11028/2ABCA1CE-73DA-483A-989D-9960D93F039B

                                            3/5/2010 11:01:22.857 [INFO] DWA.FetchMediaInformationCommand Fetching aul file for Media Signature {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                            3/5/2010 11:01:22.866 [INFO] DWA.FetchMediaInformationCommand AUL file path is /tmp/8E4D7B73-029F-47DB-B3D8-44EAF8B11028

                                            3/5/2010 11:01:22.977 [WARN] DWA.FetchMediaInformationCommand language list<?xml version="1.0" encoding="UTF-8"?>

                                            <result>

                                                <eula_language_list><eula_language>de_DE</eula_language>

                                                    <eula_language>en_US</eula_language>

                                                    <eula_language>fr_FR</eula_language>

                                                    <eula_language>ja_JP</eula_language>

                                                    <eula_language>ko_KR</eula_language>

                                                    <eula_language>zh_CN</eula_language>

                                                </eula_language_list>

                                            </result>

                                            3/5/2010 11:01:22.980 [INFO] DWA.FetchEula Fetching eula for locale en_US

                                            3/5/2010 11:01:23.059 [INFO] DWA.FetchMediaInformationCommand Fetching the setup manifest from media

                                            3/5/2010 11:01:23.070 [INFO] DWA.FetchMediaInformationCommand Fetching Installer Background for media signature{9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                            3/5/2010 11:01:23.081 [INFO] DWA.Utils Checking network connection

                                            3/5/2010 11:01:23.082 [INFO] DWA.ApplyPayloadPolicies Starting the payload mappings

                                            3/5/2010 11:01:23.083 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadAdobeTypeSupport CS5

                                            3/5/2010 11:01:23.086 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for AdobeTypeSupport CS5

                                            3/5/2010 11:01:23.092 [INFO] DWA.SystemRequirement SystemRequirements is not mentioned for payload - {296DF712-F93D-4144-974F-873CA36D5AF0}

                                            3/5/2010 11:01:23.093 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadFlash Player

                                            3/5/2010 11:01:23.094 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for Flash Player

                                            3/5/2010 11:01:23.094 [INFO] DWA.SystemRequirement SystemRequirements is not mentioned for payload - {415F9103-4C39-49F1-84A8-015F93D05044}

                                            3/5/2010 11:01:23.095 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadAdobe Media Encoder CS5

                                            3/5/2010 11:01:23.097 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for Adobe Media Encoder CS5

                                            3/5/2010 11:01:23.097 [INFO] DWA.SystemRequirement Performing SystemRequirements for payload - {49CF0444-BB79-41A1-8BCA-CD23284B0C3B}

                                            3/5/2010 11:01:23.101 [INFO] DWA.SystemRequirement SystemRequirements check done for payload - {49CF0444-BB79-41A1-8BCA-CD23284B0C3B}

                                            3/5/2010 11:01:23.101 [INFO] DWA.SystemRequirement SystemRequirements check PASSED for payload - {49CF0444-BB79-41A1-8BCA-CD23284B0C3B}

                                            3/5/2010 11:01:23.102 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadAdobeHelp

                                            3/5/2010 11:01:23.103 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for AdobeHelp

                                            3/5/2010 11:01:23.103 [INFO] DWA.SystemRequirement SystemRequirements is not mentioned for payload - {4FB2237E-A212-4D86-B7B2-D036473A1B06}

                                            3/5/2010 11:01:23.104 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadAdobe Flash Fonts1

                                            3/5/2010 11:01:23.105 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for Adobe Flash Fonts1

                                            3/5/2010 11:01:23.106 [INFO] DWA.SystemRequirement SystemRequirements is not mentioned for payload - {7745F18B-FD8A-4011-BE16-588900C503D0}

                                            3/5/2010 11:01:23.107 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadAdobeCMaps CS5

                                            3/5/2010 11:01:23.107 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for AdobeCMaps CS5

                                            3/5/2010 11:01:23.108 [INFO] DWA.SystemRequirement SystemRequirements is not mentioned for payload - {7FA065C5-B6CF-4844-91CF-60D0E1E4B197}

                                            3/5/2010 11:01:23.109 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadDynamiclinkSupport

                                            3/5/2010 11:01:23.109 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for DynamiclinkSupport

                                            3/5/2010 11:01:23.110 [INFO] DWA.SystemRequirement SystemRequirements is not mentioned for payload - {91BC0960-C329-44D6-983C-C374ED8420C6}

                                            3/5/2010 11:01:23.112 [INFO] DWA.ApplyPayloadPolicies Mapping for payloadAdobe Flash Catalyst

                                            3/5/2010 11:01:23.116 [INFO] DWA.ApplyPayloadPolicies Checking system requirements for Adobe Flash Catalyst

                                            3/5/2010 11:01:23.117 [INFO] DWA.SystemRequirement Performing SystemRequirements for payload - {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                            3/5/2010 11:01:23.119 [INFO] DWA.SystemRequirement SystemRequirements check done for payload - {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                            3/5/2010 11:01:23.120 [INFO] DWA.SystemRequirement SystemRequirements check PASSED for payload - {9F1FA0D8-2154-4F89-9D06-FD47CB469AE6}

                                            3/5/2010 11:01:23.121 [INFO] DWA.ApplyPayloadPolicies Fetching the status of the leids

                                            3/5/2010 11:01:23.381 [INFO] DWA.Utils PWA closesession returned <result><session>23DE53B1-1DD2-41B0-9D67-B6FCD1E5CF4D</session></result>

                                            3/5/2010 11:01:23.382 [INFO] DWA.ApplyPayloadPolicies Doing marking of PP and STIs

                                            3/5/2010 11:01:23.384 [INFO] DWA.ApplyPayloadPolicies Setting up the language list

                                            3/5/2010 11:01:23.385 [INFO] DWA.CSInstaller Setup manifest has the language mentioned en_US

                                            3/5/2010 11:01:23.386 [INFO] DWA.CSInstaller Adding en_US to the final language list

                                            3/5/2010 11:01:23.387 [INFO] DWA.Payload ADOBE ID would be skipped as requested in UI Customization

                                            3/5/2010 11:01:23.388 [INFO] DWA.Payload ADOBE ID would be skipped as requested in UI Customization

                                            3/5/2010 11:01:23.389 [INFO] DWA.Payload ADOBE ID would be skipped as requested in UI Customization

                                            3/5/2010 11:01:23.390 [INFO] DWA.ApplyPayloadPolicies Performing special checks for the Driver payload

                                            3/5/2010 11:01:23.391 [INFO] DWA.ApplyPayloadPolicies Going to start the workflow

                                            3/5/2010 11:01:23.392 [INFO] DWA.StartWorkflow Starting the workflow

                                            3/5/2010 11:01:23.393 [INFO] DWA.StartWorkflow Appmanager size is 114980864 bytes after conversion

                                            3/5/2010 11:01:23.436 [WARN] DWA.Fetchserialnumber Fetch serial numbers returned nothing

                                            3/5/2010 11:01:23.443 [INFO] DWA.Utils PWA closesession returned <result><session>50542748-B3BE-4B2D-8FAD-9D1886C2712D</session></result>

                                            3/5/2010 11:01:23.448 [INFO] DWA.ProductOptionsMediator Notification Recieved For showing the payloads

                                            3/5/2010 11:01:23.449 [INFO] DWA.ProductOptionsMediator Filtering the top level payloads

                                            3/5/2010 11:01:23.451 [INFO] DWA.ProductOptionsMediator Payload AdobeTypeSupport CS5 is STI

                                            3/5/2010 11:01:23.451 [INFO] DWA.ProductOptionsMediator Payload Flash Player is STI

                                            3/5/2010 11:01:23.452 [INFO] DWA.ProductOptionsMediator Payload Adobe Media Encoder CS5 is STI

                                            3/5/2010 11:01:23.453 [INFO] DWA.ProductOptionsMediator Payload AdobeHelp is STI

                                            3/5/2010 11:01:23.454 [INFO] DWA.ProductOptionsMediator Payload Adobe Flash Fonts1 is STI

                                            3/5/2010 11:01:23.455 [INFO] DWA.ProductOptionsMediator Payload AdobeCMaps CS5 is STI

                                            3/5/2010 11:01:23.455 [INFO] DWA.ProductOptionsMediator Payload DynamiclinkSupport is STI

                                            3/5/2010 11:01:23.456 [INFO] DWA.ProductOptionsMediator Payload Adobe Flash Catalyst is PointProduct

                                            3/5/2010 11:01:23.457 [INFO] DWA.ProductOptionsMediator Adding Adobe Flash Catalyst to top level list

                                            3/5/2010 11:01:23.458 [INFO] DWA.ProductOptionsMediator Payload Adobe Flash Catalyst is the first one. Adding directly to top level list

                                            3/5/2010 11:01:23.459 [INFO] DWA.ProductOptionsMediator Filtering of the top level payloads done

                                            3/5/2010 11:01:23.460 [INFO] DWA.StartWorkflow Setting the window to center

                                            3/5/2010 11:01:23.461 [INFO] DWA.StartWorkflow Workflow started

                                            3/5/2010 11:01:24.372 [INFO] DWA.Utils Launch Successful

                                            3/5/2010 11:01:24.378 [INFO] DWA.Utils Approximate total time taken in startup is 2795 milliseconds

                                            3/5/2010 11:01:24.385 [INFO] PDAPP.MessageQueueManager Processing Message Ended

                                            3/5/2010 11:01:24.911 [INFO] PDAPP.MessageQueueManager Processing Message Ended

                                            3/5/2010 11:02:12.202 [INFO] DWA.SerialNumberMediator Notification Recieved for Setting the languages

                                            3/5/2010 11:02:12.204 [INFO] DWA.ProductOptionsMediator Notification Recieved for language change

                                            3/5/2010 11:02:12.205 [INFO] DWA.ProductOptionsMediator Language changed to en_US

                                            3/5/2010 11:02:12.211 [INFO] DWA.ProductOptionsMediator Setting the default status of payloads

                                            3/5/2010 11:02:12.218 [INFO] DWA.ProductOptionsMediator Filtering the display payloads for language en_US

                                            3/5/2010 11:02:12.219 [INFO] DWA.ProductOptionsMediator Filtering the display payloads completed

                                            3/5/2010 11:02:12.228 [INFO] DWA.SerialNumberMediator Notification Recieved for Setting the languages

                                            3/5/2010 11:02:12.230 [INFO] DWA.ProductOptionsMediator Notification Recieved for language change

                                            3/5/2010 11:02:12.231 [INFO] DWA.ProductOptionsMediator Language changed to en_US

                                            3/5/2010 11:02:12.233 [INFO] DWA.ProductOptionsMediator Setting the default status of payloads

                                            3/5/2010 11:02:12.236 [INFO] DWA.ProductOptionsMediator Filtering the display payloads for language en_US

                                            Fri Mar  5 11:01:22 2010 [INFO] DWANative - Build Version - 1.0.101.0

                                            Fri Mar  5 11:01:22 2010 [INFO] DWANative - Logging Level verbosity Set  to 4

                                            Fri Mar  5 11:01:22 2010 [FATAL] DWANative - pdbOpenSession kCapsErrNotFound ...

                                            Fri Mar  5 11:02:13 2010 [INFO] DWANative - freeDiskSpace ... 10899636224

                                            Fri Mar  5 11:02:16 2010 [INFO] DWANative -  IPC Listen thread STARTED...

                                            Fri Mar  5 11:02:16 2010 [INFO] Native-Utils - Launch Process With Task

                                            Fri Mar  5 11:02:21 2010 [INFO] DWANative - Received a progress packet from deployment

                                             

                                            Fri Mar  5 11:02:21 2010 [INFO] DWANative -  KID_PROGRESS_AUTHORIZATION_SUCCESSFUL <<>> ignored progressType

                                            Fri Mar  5 11:02:21 2010 [INFO] DWANative -  KID_PROGRESS_AUTHORIZATION_SUCCESSFUL <<>> <?xml version="1.0" encoding="UTF-8"?>

                                            <result>

                                                <authentication_status>1</authentication_status>

                                            </result>

                                            Fri Mar  5 11:02:21 2010 [INFO] DWANative - Received a progress packet from deployment

                                             

                                            Fri Mar  5 11:02:21 2010 [INFO] DWANative -  KID_PROGRESS_AUTHORIZATION_SUCCESSFUL <<>> ignored progressType

                                            3/5/2010 11:02:12.237 [INFO] DWA.ProductOptionsMediator Filtering the display payloads completed

                                            3/5/2010 11:02:16.576 [INFO] DWA.ProductOptionsMediator Sending the install start command

                                            3/5/2010 11:02:16.659 [INFO] DWA.ProductOptionsMediator <success/>

                                            3/5/2010 11:02:21.297 [INFO] DWA.Utils Close MediadbSession Returned <?xml version="1.0" encoding="UTF-8"?>

                                            <result>

                                                <success>Closed Mdb Session Sucessfully</success>

                                            </result>

                                            3/5/2010 11:02:21.300 [INFO] PDAPP.MessageQueueManager Processing Message Ended

                                            3/5/2010 11:02:21.306 [INFO] DWA.Utils Close MediadbSession Returned <?xml version="1.0" encoding="UTF-8"?>

                                            <result>

                                                <success>Mdb Session is already closed</success>

                                            </result>

                                            3/5/2010 11:02:21.307 [INFO] PDAPP.MessageQueueManager Processing Message Ended

                                            3/5/2010 11:02:21.944 [INFO] DWA.Utils PWA closesession returned <result><session>F5DC1D45-0389-4016-BA00-4E06B9C3D359</session></result>

                                            3/5/2010 11:02:22.027 [INFO] DWA.Utils PWA closesession returned <result><session>6CD29065-1810-4B1C-9EB4-3F0A8C6F36FA</session></result>

                                            Fri Mar  5 11:01:22 2010 [INFO] LWANative - Build Version - 1.0.101.0

                                            Fri Mar  5 11:01:22 2010 [INFO] LWANative - Logging Level verbosity Set  to 4

                                            Fri Mar  5 11:01:22 2010 [WARN] LWANative - Error in mdbOpenSessionNoCreate 8

                                            Fri Mar  5 11:02:21 2010 [INFO] DWANative -  KID_PROGRESS_AUTHORIZATION_SUCCESSFUL <<>> <?xml version="1.0" encoding="UTF-8"?>

                                            <result>

                                                <authentication_status>1</authentication_status>

                                            </result>

                                            Fri Mar  5 11:02:21 2010 [INFO] DWANative - Received Invalid packet

                                             

                                            Fri Mar  5 11:02:21 2010 [INFO] DWANative - Received Invalid packet

                                             

                                            Fri Mar  5 11:02:21 2010 [INFO] DWANative - Received Invalid packet

                                             

                                            Fri Mar  5 11:02:21 2010 [INFO] DWANative - Received Invalid packet

                                             

                                            Fri Mar  5 11:02:21 2010 [INFO] DWANative - Received Maximum invalid packets ,Quit...

                                             

                                            Fri Mar  5 11:02:21 2010 [INFO] DWANative - Message created :<?xml version="1.0" encoding="UTF-8"?>

                                            <exit>

                                                <exit_code>-1</exit_code>

                                            </exit>

                                             

                                            Fri Mar  5 11:02:21 2010 [INFO] DWANative - END DEListenThread

                                            3/5/2010 11:02:22.034 [INFO] PDAPP.MessageQueueManager Processing Message Ended

                                            Fri Mar  5 11:02:23 2010 [INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1

                                            Fri Mar  5 11:02:23 2010 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native

                                            Fri Mar  5 11:02:23 2010 [INFO] PDApp.AppletManager - Un-loading Applet - DWA_Native for window ID - 1

                                            Fri Mar  5 11:02:23 2010 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - DWA_Native

                                            3/5/2010 11:02:23.775 [INFO] PDApp.HostMessageHandler Recieved force window close message

                                            3/5/2010 11:02:23.776 [INFO] PDApp.HostMessageHandler Sending message to native

                                            Fri Mar  5 11:02:23 2010 [INFO] PDApp.WindowManager - Destroying window with ID - 1

                                            Fri Mar  5 11:02:23 2010 [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1

                                            Fri Mar  5 11:02:24 2010 [WARN] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp - Terminating MessageQueueManager

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp - Terminating AppletManager

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp.AppletManager - AppletManager destructed

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp - Terminating WindowManager

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp - Terminating NativeCommandHandler

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp - Terminating NativePlatformHandler

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp - Terminating ExternalGateway

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp.ExternalGateway - ExternalGateway destructed

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp - Terminating APE

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp - Releasing all locks acquired

                                            Fri Mar  5 11:02:24 2010 [INFO] PDApp - Quiting Application

                                            • 20. Re: Can't install Flash Catalyst in OS 10.6.2
                                              Vineet_Garhewal Level 1

                                              Hi,

                                               

                                              Can you please send me  the installer logs. ( my id is vineetg@adobe.com). Please follow the following steps

                                                   - create a file "ribs3debug" in /tmp

                                                   - find the log in /Library/Application Support/Adobe/Installers/<logs named after product with timestamp>

                                               

                                              Thanks

                                              Vineet

                                              • 21. Re: Can't install Flash Catalyst in OS 10.6.2
                                                Joshfree Level 1

                                                Sorry. I don't understand this part. How am I creating the file "ribs3debug" in /tmp? With what application? And why?

                                                • 22. Re: Can't install Flash Catalyst in OS 10.6.2
                                                  Vineet_Garhewal Level 1

                                                  Hi Josh,

                                                   

                                                  you can do the following steps

                                                       - open up terminal

                                                       -  write command

                                                            cd /tmp

                                                            touch ribs3debug

                                                       - find the log in /Library/Application Support/Adobe/Installers/<logs named after product with timestamp>

                                                   

                                                  This files creates the debug level installer logs.

                                                   

                                                  please send the logs to

                                                  vineetg@adobe.com

                                                  aberry@adobe.com

                                                  tlin@adobe.com

                                                   

                                                   

                                                  Thanks

                                                  Vineet

                                                  • 23. Re: Can't install Flash Catalyst in OS 10.6.2
                                                    Joshfree Level 1

                                                    I did as you suggested and now have a new problem -- the app seems to have installed, but won't launch.

                                                     

                                                    I sent you a couple of screenshots directly.

                                                     

                                                    Josh

                                                    • 24. Re: Can't install Flash Catalyst in OS 10.6.2
                                                      ratkiller

                                                      Hi all, I just got a Mac at work.

                                                       

                                                      It's OS X (10.6.2). I have been loading stuff onto it and with Flash CS4 and Flash Catalyst installs was getting same kinda twitches that other people were in these and CS4 posts.

                                                       

                                                      Both times, I bailed off the installs, and restarted the Mac and retried install 1st thing with no other programs running.

                                                      It seems the main thing is, once you've launched Safari browser say, then close it, Then the installs will go astray unless you then reboot the Mac and try again.

                                                       

                                                      Weird enough for me, thought I would pass this on.

                                                      • 25. Re: Can't install Flash Catalyst in OS 10.6.2
                                                        Joshfree Level 1

                                                        Tried a totally clean reinstall from a fresh admin account. No luck. Gave up. Trashed the installer. Can't waste any more time on this thing.