3 Replies Latest reply on Mar 2, 2010 12:21 AM by aramis2222

    Cant read my books!!!

    realme3_usa

      It has been awhile since I used the adobe digital editions on my comp. Today I wanted to read one of the books in it. The program asked me to activate my account. So I signed in using my info. Then it asked my to update to newest version.

       

      However, after all of this my books were not accessable. Trying to click on them only brought up the title of the book and something about the book being registered to another account.

       

      Well, I don't have another account. And no one else uses my computer. I don't understand!

       

      I looked on these forums for help.

      I tried redownloading the books.

      I tried deauthorizing the account and then reactivating

      I tried uninstall and reinstall

       

      Why is this so difficult.

      I want to be able to read books that I paid hard earned money for!

      At my leisure!

      Not at my painfulness!

       

      This Adobe Digital Editions Idea Sucks really bad! really really bad!

       

      But still, How do I get it to un suck?

       

      Ranting and No Raving,

       

      Tony

        • 1. Re: Cant read my books!!!
          aramis2222

          Reading the problems and advice on these forums is both painful and comical. We have grown people who have bought and paid for hardware and books literally begging some guy from Adobe to reset their activations and fawning over him when he does.

           

          Adobe really should be ashamed of themselves. Their software and their customer care and support is appalling. The only thing that seems to work for most people is the handing over of their hard earned cash. The fair exchange of goods and their enjoyment does not follow automatically.

           

          I do so sympathise with you and I can only say that the best advice is to cut your losses, ditch Adobe Digital Nightmare and buy a Kindle from Amazon. I did. It works. It's a joy to use. Authorisations and deauthorisations are a doddle and are done from your Amazon account. Hit them where it hurts - in their pocket. Also suggest you email the ebook sellers and tell them your problems with Adobe Digital Nightmare and cite this as the reason you are abandoning their store.

           

          I still have my Sony Reader and use it to read Gutenberg books and documents of my own. I use Calibre software to do the synching and it works beautifully. if I want to buy a commercial title I will stick with Amazon or eReader. The latter can be used on everything from an iPhone (Kindle software available for this), a Palm device to a Windows Mobile device with very simple authorisation.

           

          Sorry for your problems. You are not alone.

          • 2. Re: Cant read my books!!!
            Monorail007

            Sorry for you problems, however I'll stick with the Sony reader.

            As you now know Amazon recently had a "disagreement" with a publisher over pricing and they pulled people's access to the books they purchased on the Amazon bookshelf. I like being able to download books to my computer and offloading them to SD memory cards where they are safe. I never have to worry about accessing a book I've already purchased.

            • 3. Re: Cant read my books!!!
              aramis2222 Level 1

              Sorry for your problems, too and I wish you well. I will also keep my 

              Sony Reader, but only for non DRM titles. All the best.