9 Replies Latest reply: Mar 2, 2010 8:45 PM by Vinay Kankipati RSS

    Not able to convert word file to PDF using Adobe Acrobat 9 Standard

    Vinay Kankipati

      Hi,

       

      I am not able to convert word file to PDF using Adobe Acrobat 9 Standard. When I try to convert, it starts the process and in between I am getting this prompt, as shown in figure below and the conversion process stops. The PDF is not created.

       

      prompt.PNG

      Note: The filename 'Acr85.doc' in the above prompt keeps changing and is random.

       

      I tried clicking Yes, No and Cancel on the above prompt, but the conversion process just stops and PDF is not getting generated.

       

      I am able to create PDFs from web pages. No issues with that. Not working only with Word.

       

      Can someone help me with this.

       

      Thanks,

      Vinay Jaassiel Kankipati

      Technical Writer