2 Replies Latest reply on Mar 1, 2010 6:27 AM by ccolding

    Cant save down from CS4 to CS3


      I'm having issues with my Illustrator CS4. It's recently stopped saving files down to CS3. Says "Can't Save File" when I try to save it down to CS3.


      Thanks in advance for any suggestions!

        • 1. Re: Cant save down from CS4 to CS3
          Mylenium Most Valuable Participant

          And what specific features do you use in the files? Is PDF compatibility enabled? What computer? Where do you save to? Have you attempted to reinstall the program? Just saying that something doesn't work is never a good way to get help...



          • 2. Re: Cant save down from CS4 to CS3
            ccolding Level 1

            I will find those things out as I am not the user. Only IT Support. Was just wondering if anyone

            else has had this issue and could share there solution.


            Another user can save down the same file to the same location without any issues. Don't know if this helps at all.


            Quad Core machine running XP Pro. PDF compatibility enabled. Have not tried reinstallation. Cant save to network or computer.