6 Replies Latest reply on Feb 28, 2010 9:11 AM by Wade_Zimmerman

    Can't open or start a file in Illustrator... help!

    Masterflame

      I've just recently downloaded the Adobe Master Collection CS3, and every program I've installed works except Illustrator and InDesign (but this thread is about Illustrator, so let's ignore the InDesign problem for now).

       

      The program loads up fine, and I can move around and select tools and stuff, but when I attempt to open or create a file, it crashes.

       

      The error message is that typical Microsoft one, here's an example for reference:

       

      http://www.goodexperience.com/broken/images/microsoft_application_error_reporting.jpg

       

      It's pretty much the same format, except in my error message it talks about Illustrator, and there's a "Debug" button at the left corner (which does nothing).

       

      Please help me fix this problem.  Thank you.