9 Replies Latest reply on Mar 1, 2010 8:25 PM by maybethisllwork

    4.2.1 on 64bit win7ultimate - capture device offline

    maybethisllwork Level 1

      hdv capture via "import video," part of win7,  from a canon hv30, connected via firewire, works without a problem. but a pp4 capture fails when the capture window title bar shows "capture device offline." this, even when the autoplay dialog box selects pp4 after switching the camera to 'play'. pp4 settings: project settings > capture format is 'hdv'. sequence is 'hdv1080i30 (60i)'.

       

      any suggestions on how to get past the "capture device offline" indication? --david