8 Replies Latest reply: Jan 20, 2013 9:32 PM by Lame Tigrrrr RSS

    Encore crashes or hangs on "Preparing transcode settings"

    Howard Hoffman Community Member

      The progress bar last shows "Preparing transcode settings".


      If I create a new project, it hangs there.


      If I open existing project, it crashes.


      I had this happened to me before but I don't remember how I fix it.


      Could anyone help?  Please don't say I have to uninstall and reinstall entire CS4, it's a half day job.