2 Replies Latest reply on Mar 14, 2010 12:44 PM by LeoAdobeX

    ADOBE DRM LOG Error ????

    peesen87

      Hello

       

      I have a Question. In my ADOBE DRM Log when im opening a Software the following Error appears.

       

      2010-02-26 11:21:32 Adobe ARM 1.1.5.0 logging started.
      2010-02-26  11:21:32 Command Line:
      2010-02-26 11:21:32 GetFileVersion():  C:\Programme\Adobe\Reader 9.0\Reader\AcroRd32.exe
      2010-02-26 11:21:33     File version: 9.3
      2010-02-26 11:21:33    Build number: 0
      2010-02-26  11:21:33    Revision number: 148
      2010-02-26 11:21:33 ProductCode:  {AC76BA86-7AD7-1031-7B44-A93000000001}
      2010-02-26 11:21:33  ProductName: Adobe Reader 9.3 - Deutsch
      2010-02-26 11:21:33  ProductVersion: 9.3.0
      2010-02-26 11:21:33 ProductRegistry:  SOFTWARE\Adobe\Acrobat Reader\9.0
      2010-02-26 11:21:33  ProductInstallDir: C:\Programme\Adobe\Reader 9.0\
      2010-02-26 11:21:33  Using default ARM preference AUTO_DOWNLOAD.
      2010-02-26 11:21:33  Failed to read UAC setting, defaulting to Enabled.
      2010-02-26  11:21:35 Failed to read UAC setting, defaulting to Enabled.
      2010-02-26  11:21:35 RevertToAUM property found set in manifest.
      2010-02-26  11:21:35    Error Code: 0x3EA 2010-02-26 11:21:35 Init Manifest Data  failed
      2010-02-26 11:21:35    Error Code: 0x515 2010-02-26 11:21:35  InitUpdateData failed.
      2010-02-26 11:21:35 ** Setting Error  Condition:
      2010-02-26 11:21:35    Error Code: 0x458 2010-02-26  11:21:35 ARM returns ERROR_RESOURCE_DISABLED
      2010-02-26 11:21:35  Adobe ARM 1.1.5.0 logging finished.

       

      What means that and how can i fix it?

       

      Thanks for your response

       

      Greetings

        • 1. Re: ADOBE DRM LOG Error ????
          fmw1604

          Hi - have you made any progress?  I have a very similar problem.  When I uninstall Reader 9.3 I do not get the error and when I reinstall the error returns.  My log is below.  I'm running on xp and my problem occurs each time I restart the computer.  I thought UAC (user account control) was a Vista function?  So, I'm puzzled to see it in an xp log...

           

          Adobe ARM 1.1.5.0 logging started.
          [2010-03-13 20:58:27] Command Line:
          [2010-03-13 20:58:27] GetFileVersion(): C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
          [2010-03-13 20:58:27]    File version: 9.3
          [2010-03-13 20:58:27]    Build number: 0
          [2010-03-13 20:58:27]    Revision number: 148
          [2010-03-13 20:58:27] ProductCode: {AC76BA86-7AD7-1033-7B44-A93000000001}
          [2010-03-13 20:58:27] ProductName: Adobe Reader 9.3
          [2010-03-13 20:58:27] ProductVersion: 9.3.0
          [2010-03-13 20:58:27] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\9.0
          [2010-03-13 20:58:27] ProductInstallDir: C:\Program Files\Adobe\Reader 9.0\
          [2010-03-13 20:58:27] Using default ARM preference AUTO_DOWNLOAD.
          [2010-03-13 20:58:28] Failed to read UAC setting, defaulting to Enabled.
          [2010-03-13 20:58:47] Failed to read UAC setting, defaulting to Enabled.
          [2010-03-13 20:58:48] RevertToAUM property found set in manifest.
          [2010-03-13 20:58:48]    Error Code: 0x3EA

          [2010-03-13 20:58:48] Init Manifest Data failed
          [2010-03-13 20:58:48]    Error Code: 0x515

          [2010-03-13 20:58:48] InitUpdateData failed.
          [2010-03-13 20:58:48] ** Setting Error Condition:
          [2010-03-13 20:58:48]    Error Code: 0x458

          [2010-03-13 20:58:48] ARM returns ERROR_RESOURCE_DISABLED
          [2010-03-13 20:58:48] Adobe ARM 1.1.5.0 logging finished.

          • 2. Re: ADOBE DRM LOG Error ????
            LeoAdobeX Adobe Employee

            There is absolutely nothing to worry about. These are reporting errors and can be ignored.