6 Replies Latest reply on Mar 13, 2011 6:57 AM by December29

    Trouble uninstalling premiere pro 1.5 and encore

    Dr, J

      I have a new dell windows 7 64 bit machine that I installed premiere pro 1.5 and encore.  I have since ordered upgrade to the cs4 version but I now find that when I try to uninstall either premier pro or encore in windows control panel I only get the option to uninstall/change and when I click on this the install shield program starts and all I am given the option to do is reinstall the program.  I don't have this problem with aftereffects 6.5 which I installed on the same machine since it gives me the option to uninstall, but the uninstall/change option.  Can anyone help me in how to get a clean uninstall of the old software?