I ahve been using adobe reader to access my textbool for school online. When I open the pdf files I have to input my email and password to unlock the content. Originaly the program worked but once, after I entered my password/email a box popped up and ever since clicking on it won't work. Now when I open it a small box in the right hand corner apperears saying "prepairing for submiting..." then changes to "sending/receiving data" then "receiving data". I can enter my email/password but nothing happens. The box saying "receiving data..." only loads half way but no more.
I have uninstalled/reinstalled adobe reader, nothing changed.
I changed all my prefrences under EDIT(in the toolbar) to those of my friends computer, which will load the pdfs successfully, nothing.
I believe it has something to do with the signature feature, maybe it's set to auto-sign but I don't know.
Please help me if you can my grades are depending on it...
When I open the pdf files I have to input my email and password to unlock the content.
After starting Adobe Reader and opening the pdf file with File > Open... you will asked for email and password?
Yes. To unlock the content, the textbook, I must first enter my email anda password. Then the text,pics, ect loads. After doing this once or twice I "think" I clicked some pop up option to auto complete this part. After clicking this when i opened another PDF it would skip the email/password part and just load it. But it no longer works. What did I do?
These are secured pdfs...
To unlock the content, the textbook, I must first enter my email anda password.
Soory, I have never seen this.