Do you want help, or did you just want to vent?
Nice rant, but not interesting.
Please vent your frustrations elsewhere.
i'm sorry you find my problems not interesting
it was a question
why howcome clip notes doesn't work
the venting was my fault
i'm not as sainted as ya'll apear to be
If it was a question, you have to give details in order to get help.
How was the Clip Notes pdf created? WMV, QT, or FTP? With which version of PR? What version of Acrobat or Reader was used to submit the notes? On what OS? There have been problems with earlier versions than the latest and thing broke down when using version 9.0 of Reader. I think it may have been solved by now, but am not sure.
What version of Adobe Reader is installed, both on your system and on your client's system? Newer versions of Reader have been known to break clip notes because of the security changes in the new version.
EDIT: Looks like Harm got it first.
pr version cs4 master series
version 9 acrobat both ends
client multi million a year business
not interested in back rezing thier acrobat to ver 8
i looked at the forum questions on this
same answer back rez your acrobet to version 8
point of cost rant was just that
we pay out the tukus so we can tell clients that they need to get older version of adobe acrobat?
so i lose client
whaaaa...thats a rant
4.0 or 4.1 or 4.2 or 4.2.1?
9.0 or 9.01 or 9.1 or 9.2 or 9.3?
Try to update to 9.3.1 which is the current version. Next try to export with WMV instead ot QT. Send me a copy and I will submit some notes for you to try. I'll PM you my mail adress.
discovered that if client saves as
entire document video and comments
sends back to ftp
original clip notes doc was 440 meg
came back as 460meg
works but boy is that a waste of bandwidth
Not talking about efficiency, Clip notes with their use of WMP was never accurate, due to lacking WMP, but despite the bandwidth spent, it now works, right? You can then disregard my PM.
Was this issue ever resolved? I have 9.3.1 and I was able to send out the PDF and everyone received it but there were no controls (PLAY PAUSE ETC) great Idea but I too made the mistake of sending a client a clip only to find out their reader can't see controls. If there was a solution please clue me in. I like the bells and whistles but boy when they don't work smooth it looks bad. Unfortunately my client could give a crap about Adobe, it's me that looks like I am using a 3rd world product.
Did you use Quicktime? Does your client have a 64-bit computer? Apple refuses to create a 64-bit version of QT for Windows 64-bit, and the symptom of trying to play QT files with a 32-bit version of QT under 64-bit Windows is that the player controls aren't visible. They're there, and they work, you just can't see them.
The export settings were Clip Notes Quicktime. As far a I know no 64 bit machines were used. I created these on a Mac and they were sent to PCs and Macs, no one could run them. The file is a PDF, I assume this is all correct. And if I have this right, it is sent as a PDF with a QT file embedded in the PDF as video. Any thoughts?
Send me a PM and I will email it to you if you would like to see the results. Thanks