I'm using Captivate version 4.0.1 bld 1658. Last week I used Paul for my speech agent and he had a mild robotic tin-canny sound behind his voice, which is fine. Today I applied an update (help --> updates) to address not being able to hear the audio when previewing only one slide. After updating, both Paul and Kate now have static in their voices. I listened to audio I created last week, I still hear tin can background. I import the same audio into a new project created today, static. Recompile audio in previous project, static behind the voice. When listening to the video with headphones, the static is very disturbing.
What can I do to fix the speech agent voices? Can the encoding settings be modified for text to speech?
The problem is with all speech created after applying the update. Any speech created prior to the update is fine, unless I click convert text to speech to recreate it. Once recreated, there is static in each voice. Everything I have done since the update has static in the voice.