Welcome to the forum.
Now, are you running as Administrator? If not, you will want to do that first.
Also, did you install PrE onto your C:\? That is where it wants to be installed, and problems will ensue if you chose any other HDD, though the Path does not matter that much - just the drive.
As administrator I get this message when I attempt to download the updates: please close Adobe Premiere Elements.exe before applying the updates which I have tried but then I am unable to proceed with the update.
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OK. Are you following the instructions that are in the sticky at the top of the main forum page? That is a pretty simple way to do it, via the AutoUpdater.
Here are the instructions:
A patch for Adobe Premiere Elements 8 has been released through Adobe Update Manager.
This patch addresses the following:
- Crash on launch due to graphics driver incompatibility
- Crashers because of GPU based errors in the application
- Crashes during capture from DV/HDV cameras
- Crashes during playback
- Some intermittent crashes (during upload to youtube.com, scrolling through and using effects/transitions etc)
The patch is available through Adobe Updater.
I have now downloaded the updates, I discovered through task manager that Premiere was still running in the background, this was preventing the updates from installing.
Thanks for advice
Great news and thank you for reporting.
Now, the patch should address the issues of processes continuing after PrE has been shut down, but for any others, this FAQ Entry might be useful.