5 Replies Latest reply on Mar 4, 2010 12:31 PM by mikedavismike

    patch for premeire elements 8

    mikedavismike

      I am trying to download the update 8.0.1 for premeire 8 my system says that the file is locked and cannot be overwritten because i do not have the right to access the file.

       

      any ideas please

        • 1. Re: patch for premeire elements 8
          the_wine_snob Level 9

          Welcome to the forum.

           

          Now, are you running as Administrator? If not, you will want to do that first.

           

          Also, did you install PrE onto your C:\? That is where it wants to be installed, and problems will ensue if you chose any other HDD, though the Path does not matter that much - just the drive.

           

          Good luck,

           

          Hunt

          • 2. Re: patch for premeire elements 8
            mikedavismike Level 1

            Thanks

             

            As administrator I get this message when I attempt to download the updates: please close Adobe Premiere Elements.exe before applying the updates which I have tried but then I am unable to proceed with the update.

             

            Thanks

            • 3. Re: patch for premeire elements 8
              the_wine_snob Level 9

              OK. Are you following the instructions that are in the sticky at the top of the main forum page? That is a pretty simple way to do it, via the AutoUpdater.

               

              Good luck,

               

              Hunt

               

              Here are the instructions:

               

              A patch for Adobe Premiere Elements 8 has been released through Adobe Update Manager.

               

              This patch addresses the following:

              • Crash on launch due to graphics driver incompatibility
              • Crashers because of GPU based errors in the application
              • Crashes during capture from DV/HDV cameras
              • Crashes during playback
              • Some intermittent crashes (during upload to youtube.com, scrolling through and using effects/transitions etc)

               

              The patch is available through Adobe Updater.

              1 person found this helpful
              • 4. Re: patch for premeire elements 8
                mikedavismike Level 1

                I have now downloaded the updates, I discovered through task manager that Premiere was still running in the background, this was preventing the updates from installing.

                Thanks for advice

                 

                Mike

                • 5. Re: patch for premeire elements 8
                  the_wine_snob Level 9

                  Mike,

                   

                  Great news and thank you for reporting.

                   

                  Now, the patch should address the issues of processes continuing after PrE has been shut down, but for any others, this FAQ Entry might be useful.

                   

                  Good luck,

                   

                  Hunt