1 Reply Latest reply on Mar 12, 2010 2:19 AM by shilpi Aggarwal

    Colour problems printing from Mac to HP Laserjet

    Creosus

      I have an HP 2840 colour laserjet printer about 2-3 yrs old.  Am running OS 10.5.8 on a Macbook Pro.  Printing Adobe files often results in the background being printed in solid red even if only text on a white background.  The text is still printed in black over the red.  Colour images can also appear as black outlines on a solid red background.  Very frustrating!  Any suggestions as to how to fix?

        • 1. Re: Colour problems printing from Mac to HP Laserjet
          shilpi Aggarwal Adobe Employee

          Hi,

           

          Which version of Adobe Reader are you using to print pdf documents?

           

          Could you please try the following steps and let me know your observations:

          1. In the Print dialog of Adobe Reader, click on the "Advanced" button. It launches the Advanced Print Setup dialog.

          2. Check the "Let printer determine colors" chekcbox. This will enable the other checkbox "Discolored background correction"

          3. Check the "Discolored background correction" checkbox also. Click Ok. Click Print.

           

          See if the issue of red background gets resolved?

           

          I hope this helps!

          -Shilpi