29 Replies Latest reply: Mar 23, 2012 3:33 AM by CADITC RSS

    can't save PDF from Internet Explorer embedded Adobe Reader

    thomas.croonen

      One of our clients use an application to digitally distribute and

      approve incoming invoices.  The scanned invoices (PDF's) are

      visualised in the webbased application by using the embedded Adober Reader 9.0 in Internet Explorer 8.0.

       

      While there is no problem printing PDF's, on some pc's it is impossible to save a PDF.  When you click on the save icon, nothing happens.

      This issue has been resolved on some pc's by reinstalling Adobe Reader, but not on others.

       

      Does anyone know what causes this problem and how it can be resolved?

       

      Thanks in advance!

       

      Thomas