4 Replies Latest reply on Mar 9, 2010 6:32 AM by 370H55V

    Trouble installing and uninstalling Adobe Acrobat Reader 9.3.1


      Adobe wasn't opening the files. I did system restore several times and it didn't work. I uninstalled all the adobe programs and reinstalled. There was an error message about administrator. I tried again. Then it said adobe reader cannot be installed. Now I could get the documents but could not print them. Next I tried to uninstall again (all through add/remove programs) Now I cannot uninstall Adobe 9.3.1, the message is "patch package couldn't be opened. verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer patch package." When I checked to see what to do the answer was to use micosoft installer cleanup utility. This application comes with warnings and I want to be sure this is the correct thing to do and that it won't mess up other things on my computer. Please help. My children are in exams and need this program.