Has anyone ever experienced a completed task showing up in a draft folder rather than being processed by the next activity in the process?
I have a user who says she completed 2 tasks, yet the tasks never completed (either in ADMINUI or in my logs) and somehow ended up in her Drafts folder. I have not seen this behavior first hand, so am not sure the story is 100% accurate, but the Save as Draft and Complete Task buttons are on opposite sides of the screen. Not sure how she could get them confused.
When a task (form) is submitted, first the data is saved and then task is completed. If anything goes wrong, such as a submit process failure, and the task isn't completed, because the data was saved and the task is still owned by that user, it will appear in their drafts.
But, there should have been an error msg to both the user and the logs. Have them check their logs for any indication of a problem.
Ok. Thanks for that info.
In this specific instance, I don't see any error information in the LC log (LCServer1.out) that indicates there was a problem during the submission of her task. Is there some place else I should check?