Do you have a previous version of Adobe Reader already installed? If so, download, install, and run the Windows Installer CleanUp Utility and remove all previous Adobe Reader installation with it. Then try the 9.3 install again.
Thanks...I can't get to it tonite, will try tomorrow. Thank You. Lou
This message usually means a previous installation of a software is getting in the way of the new installation. It's kinda nutty that this would cause a problem, but we live in a nutty world. The fix is to download a free program from Microsoft that will totally and completely remove the old software. Then the new version can load unimpeded.
1. Download: Microsoft Windows Installer Cleanup Utility
2. Choose Save file option in the popup dialogue box
3. A File by name Msicuu.exe will be downloaded on your system
4. Run the Msicuu.exe application. This will install the program.
5. Run the Windows Installer CleanUp Utility file you just loaded (Start > All Programs > Windows Install Clean Up or C:\Program Files\Windows Installer Clean Up double click msicuu.exe6. You will see window listing various applications.
7. Select the offending program, then click Remove. You'll see the warning box, select OK. The utility will remove all the parts of the program from your computer.
8. Restart your computer, then try loading the new version of the software.
Strange, but I had some difficulty in how I resolved the problem. I think that this was what it was, via my tinkering about:
Go to Adobe Reader 9 on your desktop or programs. Right Click...go down to PROPERTIES. Then open the compatability tab....ck the drop-down for the window program you are running. Mine was set, for some unknown reason on Windows 95...this is why it kept kicking the installation back. I checked my windows and I am on Windows 2000. I changed this on the dropdown and BINGO. It installed the Reader 9 like a champ. I am far from proficent, but tinkered my way thru. Good luck from Charleston, SC.
I seriously wish Microsoft would do away with compatibility mode. If they would build an improved version of the previous OS instead of rendering everything in the software world obsolete with each new release, personal computing would be a lot easier for a lot of people.
I have several apps on my Mac (circa August 2009) that I've had since 2002. Five OS releases ago... and they still run just like they did eight years ago.