0 Replies Latest reply on Mar 9, 2010 4:35 PM by outofscreennames

    Reviewers unable to open AdobeCaptivateReviewer.air

    outofscreennames

      I sent AdobeCaptivateReviewer.air to my reviewers, along with the navigation path to the shared drive where the .crev file is posted. My reviewers all have the same result when they try to open the AIR application. They are asked what program to use to open the file. This is true whether they try to open it

      from the email, or drag it to their desktops first.

       

      Open_Reviewer_Error.jpg

      Do they have to have Captivate to review a project?

      We are running XP.

      I have IE 7, and they all have 6.0, if that makes any difference.

       

      Thanks for your help.