1 2 Previous Next 67 Replies Latest reply: Jul 21, 2013 2:06 AM by Jeremy Lerman RSS

    Titles blurred after export

    Walt_4343

      Hi all,

       

      I'm using Premiere Pro CS4 and some months ago created a short video with some titles at the beginning and end.  I exported the video using the H.264 codec (YouTube Widescreen SD preset) and all was well.  Video, including titles, looked crisp and clear.  However, now I'm revisiting that file and when I export it using the same codec and presets, the titles look poor.

       

      The only things that would have changed in the meantime are that Premiere would have been updated using Adobe Updater and it's likely I would have updated by video card drivers, too.

       

      The following image shows what the credits looked like 6 months ago (left) and now (right).  Both are shown in Quicktime.  Please see below for my system specs, though these have not changed in the interim.

       

      credits issue - youtube.jpg

      I am not very familiar with the titler, but as a wild stab in the dark, is it possible that it could be some layering issue, to do with transparent and non-transparent layers?

       

      SPECS:

      Windows XP Professional SP3
      AMD Phenom II X2 550 - 3.32 GHz
      3.25 GB RAM
      ATI Radeon 4890 video card (driver ver 8.702.0.0)

       

      Adobe Premiere Pro CS4
      Ver 4.2.1 (003 (MC: 166418))

       

      Many thanks.

      Walt

        • 1. Re: Titles blurred after export
          Walt_4343 Community Member

          Hi, I see no one has replied to my post.  Does anyone have any idea what might be wrong here?  Could it be driver-related, or am I doing something wrong?  The files I exported back in September still look great in Quicktime.  Anything I export now looks blurred in Quicktime, as shown in the screenshot.

           

          Many thanks,

          Walt

          • 2. Re: Titles blurred after export
            Harm Millaard Community Member

            What happens when you use a normal export, instead of QuiRckTime?

            • 3. Re: Titles blurred after export
              Walt_4343 Community Member

              Hi Harm,

               

              Thanks for the reply.

               

              What's a normal export?  I'm using H.264 and playing back in Quicktime.  This was because I wanted to use the 'YouTube Widescreen SD' preset.  Can you suggest something else I might try?

               

              Thanks,

              Walt

              • 4. Re: Titles blurred after export
                Harm Millaard Community Member

                H.264 YouTube, not QuiRcktime.

                • 5. Re: Titles blurred after export
                  Walt_4343 Community Member

                  Hi Harm, yes I am using H.264 YouTube Widescreen SD, not Quicktime.

                   

                  Thanks,

                  Walt

                  • 6. Re: Titles blurred after export
                    shooternz Community Member

                    Are you working with the original Project file (clips etc) or are you working over

                    the exported H.264 file as a clip?

                    • 7. Re: Titles blurred after export
                      Walt_4343 Community Member

                      Hi shooternz, I'm working with the Project file.  And in the project file, everything looks fine.  Even when I go to export the file the preview looks fine.  But when I actually export it using H.264 the fonts look bad.  A few months ago I exported pretty much the same file (minor adjustments to timings, etc. since) in H.264 and the text looked fine after export in the Quicktime player.

                       

                      Not sure if it's worth noting but this project is not comprised of edited video clips, but a series of photos.  I was doing a pan-and-scan type thing, adding some credits and music.  The photos still look excellent, it's only the titles that look bad, but this could be down to any blurring being more noticeable in the titles than in the old photos.

                       

                      I'm just stumped as to why a file that exported fine is now giving trouble.

                       

                      Could it be something to do with how the text is antialiased onto certain backgrounds?  In the titler the background is transparent (chequer board), but in the video the background is black.  I think I have 'show background' switched off in the titler, so maybe that's all that is.

                       

                      Thanks,

                      Walt

                      • 8. Re: Titles blurred after export
                        westonwoodbury Community Member

                        Walt,

                         

                        The best thing is usually to go back to when things were working/never change stuff; random things that may have happened in between then and now might be affecting it.  So system updates, software, or adobe updates, for example, might have done something funny.

                         

                        If system restore isn't an option, which I don't think I'd recommend anyway (last time I did it, it just screwed up my whole OS installation):

                         

                        Try remaking the titles, if you haven't already.  Don't get carried away, just make a test new one and export just that segment to see if it works.  Make a new title in a new project in a new sequence and see if that looks good when exported (narrowing your problem down to project-specific or program-problem).

                         

                        You could try copy/paste everything in the sequence into a new project.

                         

                        Try uninstalling some of the things that may be affecting codecs, such as codec packs or downgrading to an earlier version of quicktime you were using 6 months ago.

                         

                        Try exporting to a different format just to see if it turns out better--you could isolate the problem to being something pre-export, if they all turn out badly.  For example, the FLV format is a similar encoder quality wise but different enough to tell you if the problem is just the h.264 encoder or not.  (If so I'd try a reinstall of AME).

                         

                        And lastly, for some reason, try playing with the Field Options under right click menu on clip.  I've found these special options to be the magical make-look-good of Adobe Premiere; sometimes the option that turns out best doesn't even make sense with respect to your source/project settings/output format.

                         

                        If you have to, try bringing the good looking h264 clip in and use that over the place of the title, for a possible temporary fix for this project.  If it can't encode titles right, perhaps it can re-encode the encoded video right instead.

                         

                        - wb

                        • 9. Re: Titles blurred after export
                          the_wine_snob Community Member
                          In the titler the background is transparent (chequer board), but in the video the background is black.  I think I have 'show background' switched off in the titler, so maybe that's all that is.

                           

                          In Titler, you will see black, and if you placed the Title onto the Timeline with nothing below it, you will see black. However, the background, unless you add a Shape or Matte, etc., is transparent. That is why you see the next Video Track below where the Title is placed, when you check Show Video. Having that checked, or unchecked, is just for the display in Titler and will not affect the Exported footage.

                           

                          I keep thinking that something has changed with your H.264 CODEC. There are three very popular H.264's, Apple's, Lead's and MainConcept's. Some users have had problems with Apple's, and for them, either the Lead, or MainConcept have proved better. Which H.264 CODEC do you have? Did you update QT Player between when things worked well, and now? Just thinking here, so if you made zero changes, just ignore me.

                           

                          Good luck,

                           

                          Hunt

                          • 10. Re: Titles blurred after export
                            Walt_4343 Community Member

                            Bill, wb, shooternz, Harm, just a note to say thanks very much for all the insightful advice.  I'm on a different PC at the moment, but I will try out all the various suggestions tonight.  Great to hear about the suspect codec.  I had no idea there were three different kinds.  But do you think Adobe would have used one type of H.264 codec in the initial release of CS4 and another type in the updates?  Not sure if the Quicktime player was updated but it could well have been.  Adobe CS4 was definitely updated anyway, as were my drivers.

                             

                            As regards the titler background, thanks for clarifying that.  I had a feeling the switch was just a preview toggle thing, but wasn't sure.

                             

                            By the way, how do I check what type of H.264 codec I have?

                             

                            I will also try starting a completely new project and see how the titles export.  No idea why I didn't try this before; I think I was just stumped by the sudden change in quality and was worried I would lose my project if I didn't fix it.  Nice to know I can just copy the timeline across if the new project works better.

                             

                            Thanks,

                            Walt

                            • 11. Re: Titles blurred after export
                              the_wine_snob Community Member
                              how do I check what type of H.264 codec I have?

                               

                              The great, free utility, G-Spot will survey your system. Normally, it's used to gather data on AV files, but it also has a menu entry, Tables, in the Toolbar. Look at it for your Video CODEC's.

                               

                              As for a change by PrPro, I would guess that PrPro uses the MainConcept CODEC's, if it ships with an H.264 CODEC. I do not have CS4 to check. I believe that the majority of the Adobe CODEC's are MainConcept. Maybe someone else can verify this.

                               

                              I'll keep thinking of possibilities, but am out of ideas right now.

                               

                              Good luck,

                               

                              Hunt

                              • 12. Re: Titles blurred after export
                                Walt_4343 Community Member

                                Wow!  That was quick, Bill.  Will download the utility.  Thanks again!

                                 

                                Walt

                                • 13. Re: Titles blurred after export
                                  shooternz Community Member

                                  Hey WAlt

                                   

                                  Can you tell me where the "black" BG is coming from in your title?

                                   

                                   

                                  There are two ways (and more) of making  White Text over Black BG

                                   

                                  One way is to simply type White Text over the Transparent BG in the Titler. (Text over alpha channel)

                                   

                                  Another,  is to type White Text over a Black BG in the Titler (White text on a black rectangle)

                                   

                                  IN the 1st method...if the title is placed over either clear space in the video layers (or Black Matte or Black Video clip) you get White Text on Black.

                                   

                                  All these ways get the same effect.but there are advantages and reasons why you might choose one of these methods over each other.

                                  • 14. Re: Titles blurred after export
                                    Walt_4343 Community Member

                                    Hi shooternz!  The  text is typed on a transparent (alpha channel) background.  There is no black rectangle behind it.  I have the titles on the same track as the photos in my video so the black is coming from the fact that there's nothing really there beneath it.  I only have one video track and an audio track underneath.  That's everything.  But this is the way it was when I started this project.

                                     

                                    Would you recommend generating the black using one of the other methods?

                                     

                                    Thanks,

                                    Walt

                                    • 15. Re: Titles blurred after export
                                      Walt_4343 Community Member

                                      OK, I created a new project, then I simply added a title with the same font, font size, etc., exported it using the same codec (H.264) and using the same preset (YouTube Widescreen SD) and the results were the same: poor quality text.

                                       

                                      Then I downloaded and installed GSpot, asked it to list all my codecs and filters and lo and behold, I see there are some red bars, or errors.  These are the codecs that GSpot alleges are missing files (needless to say, H.264 is in there):

                                       

                                      DSH    FmtTag: 0x00ff        "MainConcept (Adobe2) AAC Decoder"    {214CD0D1-FC06-41B1-8BB8-84DA4CFB17D9}    0x00600000    ** File Missing: "D:\Adobe\Adobe Premiere Pro CS4\ad2daac.ax"

                                      DSH    PCM    "MainConcept (Adobe2) AAC Encoder"    {866DFE40-5582-4FA6-B4BC-665781A007E6}    0x00100000    ** File Missing: "D:\Adobe\Adobe Premiere Pro CS4\ad2eaac.ax"
                                      DSH    YV12    "MainConcept (Adobe2) H.264 Encoder"    {FF890B51-A4C5-4B19-87CF-65D86EC12F1C}    0x00200000    ** File Missing: "D:\Adobe\Adobe Premiere Pro CS4\ad2esh264.ax"
                                      DSH    Video    "MainConcept (Adobe2) H.264/AVC Decoder"    {FF890B41-A4C5-4B19-87CF-65D86EC12F1C}    0x00600000    ** File Missing: "D:\Adobe\Adobe Premiere Pro CS4\ad2dsh264.ax"
                                      DSH    RGB24    "MainConcept (Adobe2) H.264/AVC Video Encoder"    {FF890B61-A4C5-4B19-87CF-65D86EC12F1C}    0x00200000    ** File Missing: "D:\Adobe\Adobe Premiere Pro CS4\ad2evh264.ax"
                                      DSH    MPEG1Packet    "MainConcept (Adobe2) MPEG Audio Decoder"    {25AD5730-4DE0-4CF8-952A-2AEF53AC4321}    0x005fffff    ** File Missing: "D:\Adobe\Adobe Premiere Pro CS4\ad2mcdsmpeg.ax"
                                      DSH    PCM    "MainConcept (Adobe2) MPEG Audio Encoder"    {25AD5770-4DE0-4CF8-952A-2AEF53AC4321}    0x00200000    ** File Missing: "D:\Adobe\Adobe Premiere Pro CS4\ad2mceampeg.ax"
                                      DSH    Video    "MainConcept (Adobe2) MPEG Encoder"    {25AD5750-4DE0-4CF8-952A-2AEF53AC4321}    0x00200000    ** File Missing: "D:\Adobe\Adobe Premiere Pro CS4\ad2mcesmpeg.ax"
                                      DSH    MPEG1Video    "MainConcept (Adobe2) MPEG Multiplexer"    {25AD5780-4DE0-4CF8-952A-2AEF53AC4321}    0x00200000    ** File Missing: "D:\Adobe\Adobe Premiere Pro CS4\ad2mcmuxmpeg.ax"
                                      DSH    MPEG1System    "MainConcept (Adobe2) MPEG Splitter"    {25AD5720-4DE0-4CF8-952A-2AEF53AC4321}    0x005fffff    ** File Missing: "D:\Adobe\Adobe Premiere Pro CS4\ad2mcspmpeg.ax"
                                      DSH    MPEG1Packet    "MainConcept (Adobe2) MPEG Video Decoder"    {25AD5740-4DE0-4CF8-952A-2AEF53AC4321}    0x005fffff    ** File Missing: "D:\Adobe\Adobe Premiere Pro CS4\ad2mcdsmpeg.ax"
                                      DSH    RGB24    "MainConcept (Adobe2) MPEG Video Encoder"    {25AD5760-4DE0-4CF8-952A-2AEF53AC4321}    0x00200000    ** File Missing: "D:\Adobe\Adobe Premiere Pro CS4\ad2mcevmpeg.ax"

                                       

                                      I have already reinstalled CS4 n Adobe Tech Support's instructions and the install went well.  So has maybe one of the Adobe updates messed with my codecs?  Are the above errors genuine problems?  Is there any way I can repair these?

                                       

                                      Thanks,

                                      Walt

                                      • 16. Re: Titles blurred after export
                                        the_wine_snob Community Member

                                        Walt,

                                         

                                        I forgot to mention that G-Spot will list false-positive errors for the Adobe CODEC's, because they use a different naming convention, to protect them from being overwritten by other programs. The same thing will happen with Sherlock the CODEC Detective. Mea Culpa, mea culpa.

                                         

                                        Hunt

                                        • 17. Re: Titles blurred after export
                                          Walt_4343 Community Member

                                          Ah-ha, I see, Bill.  No problem.  In one way, it's a pity as I thought the cause of the problem had been found, but in another way it's a relief as I was perplexed as to how my install should have so many errors.

                                           

                                          I'm back to being stumped again.

                                           

                                          Thanks for your help, though.  Nice to know about the utility (though I did worry about typing 'gspot' into altavista).

                                           

                                          Cheers,

                                          Walt

                                          • 18. Re: Titles blurred after export
                                            the_wine_snob Community Member
                                            (though I did worry about typing 'gspot' into altavista)

                                             

                                            Yes, I forgot to add the URL to the name, as I normally do. Guess it's not my best day. Teach me to try and watch Doral and hang in the forum!

                                             

                                            I know that some of our lady subscribers have gotten pretty perplexed at the suggestion to get G-Spot. We are not trying to "get fresh," or be vulgar, but not everyone is as open. However, I did not name the utility, so take no responsibility...

                                             

                                            Wish I had more to add, but am stumped. Maybe Craig will hit on something for you.

                                             

                                            Good luck,

                                             

                                            Hunt

                                            • 19. Re: Titles blurred after export
                                              shooternz Community Member

                                              Wouldn t hurt to try a synthetic black on a video layer below but...my last guess...

                                               

                                              From your screen grabs it is obvious you did change something ( because the text has different information that got there somehow).

                                               

                                              Check all the attributes of the text in the Titler (eg shadows, opacity, etc...)

                                              • 20. Re: Titles blurred after export
                                                Walt_4343 Community Member

                                                Nah just kidding about the search, Bill.  I'm not that sensitive at all.

                                                 

                                                Much appreciate you trying to help out.  The funny thing is, I'm not sure what I'll do if I can't fix this.  Premiere is not much use to me if I can't export quality video files. 

                                                 

                                                Thanks again.

                                                Walt

                                                • 21. Re: Titles blurred after export
                                                  Walt_4343 Community Member

                                                  Thanks shooternz.  I'll try putting in a black background.  You're right, I did change the text, but that's all I'm aware that I changed.  That said, I agree that I could have accidentally changed something else, given that I'm a complete novice.

                                                   

                                                  In the meantime, here's a screengrab of the title window for this particular title.  The forum software has scaled it down so I hope you can right-click, do a View Image and see the unscaled version.

                                                   

                                                  Thanks,

                                                  Walt

                                                  premiere cs4 - titles issue.jpg

                                                  • 22. Re: Titles blurred after export
                                                    Walt_4343 Community Member

                                                    premiere cs4 - titles issue prog.jpg

                                                     

                                                    Shooternz, I think you're onto something!  Check out the above screengrab.  I created a black rectang

                                                    le in the title itself and sent it to the back (so it would be behind the text).  Then I exported it and while it's still not as clear as it was 6 months ago, it's WAY better than what I was getting recently.

                                                     

                                                    So just to double-check that was what had improved the quality, I went back into the title and deleted the black rectangle, before re-exporting the clip.  And as you can see, the quality was poor again.  I've named each exported file according to whether it had the black rectangle or not.

                                                     

                                                    This is fantastic, so thanks for that.

                                                     

                                                    So is there a way I could sharpen this?  Maybe there's another way to generate the black background that would be even better?

                                                     

                                                    Tried 'Use Maximum Render Quality' and it didn't make any difference.

                                                     

                                                    Thanks a million!

                                                    Walt

                                                    • 23. Re: Titles blurred after export
                                                      the_wine_snob Community Member

                                                      You know, I've heard reports that Apple's H.264 has an issue with "synthetic media." The way around that is to use Black Video in PrPro, and then Export that to DV-AVI. Import that AVI and replace the "synthetic" Black Video. It also seems to have issues with Transparent Video too.

                                                       

                                                      As a test, you might want to do a new Sequence and do a segment of Black Video, that will be long enough to go beneath your Titles. Export that in a format to match your main Sequence, and then Import and use that to go below your Titles. Might be worth a test.

                                                       

                                                      Good luck,

                                                       

                                                      Hunt

                                                      • 24. Re: Titles blurred after export
                                                        shooternz Community Member

                                                        How high is the Bit Rate on your Export and what are you exporting as now.?

                                                         

                                                        Higher  will make a real difference.

                                                        • 25. Re: Titles blurred after export
                                                          Walt_4343 Community Member

                                                          Shooternz, it's late here in Ireland now and I'm away from that PC, but as far as I recall it was targetting a bitrate of 3 mbps.  I will check this again in the morning.  Again, I don't think I would have changed that, but then I think this whole problem hinges on the fact that I must have changed something.  :-)

                                                           

                                                          Bill, I will see about adding a layer of black to the video as well, in case it's better than adding a black rectangle to the titles.  I'll try that before checking out the export sequence you're suggesting.

                                                           

                                                          Thanks guys, I really appreciate your help.

                                                          Walt

                                                          • 26. Re: Titles blurred after export
                                                            westonwoodbury Community Member

                                                            Playing with the bitrate (and other export options) is a good idea for the next step.  Like one of my earlier suggestions, I'd also try playing with different formats all together, just to see if the h.264 is indeed the culprit.  I know the 'Quicktime' format option and then picking 'h264' under it's codecs has produced terrible results for me.  Make sure you're on the 'h264' format, instead. 

                                                             

                                                            If on the correct format, under the video tab, it should say "Codec: MainConcept H.264 Video" such as in this pic (ignore other settings):

                                                            http://www.academicsuperstore.com/images/cs4_flash_14.jpg

                                                             

                                                            Another format I can say should turn out well is FLV, I'd give that a shot if you keep having problems.  Even if you can't use it in that format (if you're uploading to a video site, many other formats do work, not just h264), it can help you narrow down the problem.  You could try some sort of lossless format like (format) Quicktime (codec) None or AVI lossless(?) just to see if it works.  If it is narrowed down to the h264 encoder, a reinstall might be the solution so that mainconcept gets reinstalled and working properly.

                                                             

                                                            - wb

                                                            • 27. Re: Titles blurred after export
                                                              Walt_4343 Community Member

                                                              Hi wb et al,

                                                               

                                                              I tried exporting as an FLV and it was perfect (though at a higher resolution, too).  I also tried exporting in Quicktime 'format' and it was appalling.

                                                               

                                                              By the way, when I was exporting using the H.264 format, I double-checked that it said MainConcept H.264 codec, or words to that effect.

                                                               

                                                              So the upshot is that the text looks better since I added the black rectangle in the titler, but it's still not as sharp as it was 6 months ago.

                                                               

                                                              Thank you all for your help; I'm very grateful.

                                                               

                                                              Cheers,

                                                              Walt

                                                               

                                                              P.S.  Have not tried the layer of black below the title track yet.

                                                              • 28. Re: Titles blurred after export
                                                                shooternz Community Member
                                                                P.S.  Have not tried the layer of black below the title track yet.

                                                                 

                                                                Hey Walt

                                                                 

                                                                It should not make a "real world" difference but if it works, it works.

                                                                 

                                                                I am able to use all methods mentioned to create title on Black and dont have the issue you are having.

                                                                • 29. Re: Titles blurred after export
                                                                  westonwoodbury Community Member

                                                                  Walt,

                                                                   

                                                                  You can set your own dimensions if needed, so that it comes out the correct resolution.

                                                                   

                                                                  - wb

                                                                  • 30. Re: Titles blurred after export
                                                                    alvic14 Community Member

                                                                    I've had the same problem in the past.  However, I found that if you import your PP sequence in After Effects then render it in the render queue, the titles will retain their quality.  I would recommend setting the codec to something other than 'Animation' (Quicktime H.264 works well) and choose 'Best' for quality.  Not sure why this happens or if it is consistent throughout versions of PP, but I think it's worth a try.

                                                                    • 31. Re: Titles blurred after export
                                                                      Walt_4343 Community Member

                                                                      Hi wb, I am exporting for YouTube Widescreen SD, so the dimensions are coming out at 640 x 360.  Original project is 1440 x 1080.  This is because (a) I just picked the default project when I started this and (b) I had not originally intended to put this on YouTube.  But again, it was working at one stage, 6 months ago.

                                                                       

                                                                      Thanks,

                                                                      Walt

                                                                      • 32. Re: Titles blurred after export
                                                                        Walt_4343 Community Member

                                                                        Hi Alvic, that's very interesting I might try it.  Though if it works it suggests that there's something wrong with Premiere

                                                                        per sé and nothing wrong with the codec.  I assume all apps are sharing codecs?

                                                                         

                                                                        Thanks,

                                                                        Walt

                                                                        • 33. Re: Titles blurred after export
                                                                          Walt_4343 Community Member

                                                                          Hi all,

                                                                           

                                                                          I've tried Quicktime format with lots of different codecs and they all look even worse than what I've been getting.  The text in the titles is actually shimmering/throbbing, like it was filmed in the 1920s.

                                                                           

                                                                          Then I tried the FLV/F4V format with the H.264 codec, re-sizing footage to 640 x 360 (for consistency), and it's perfect.  Wouldn't open in the FLV player, though, but it would in the freeware KM Player and it looked just as it should - perfect.  How can FLV look fine with the H.264 codec and yet H.264 format doesn't with the same codec?

                                                                           

                                                                          Thanks,

                                                                          Walt

                                                                          • 34. Re: Titles blurred after export
                                                                            westonwoodbury Community Member

                                                                            Walt,

                                                                             

                                                                            First off, YouTube will accept .FLV files.  And if you want to, you can even upload it at 1440x1080 or 1280x720, you don't need to take it down to WS SD if your end product is YouTube.  So anyway, if .FLV is all that's working well, then use it.

                                                                             

                                                                            Now, to explain the codecs, yeah, the Quicktime format options turn out like poop.  I've tried them too.

                                                                             

                                                                            - The Quicktime option don't use MainConcept encoder, as far as I know they use Apple I suppose

                                                                             

                                                                            - The H.264 format option does use MainConcept

                                                                             

                                                                            When you pick FLV/F4V, you can pick between the two:

                                                                             

                                                                            - F4V uses MainConcept, and should turn out exactly the same as the H.264 format exports

                                                                             

                                                                            - FLV option uses On2vp or something like that, which is what is working for you

                                                                             

                                                                            Hope that clears things up.  FLV hasn't been player friendly in the past, but it's getting better; the new versions of VLC also play it fine.

                                                                             

                                                                            So, it seems like your MainConcept encoder is not working properly.  I know of no way to repair or reinstall it per say, and my best guess would be to uninstall and reinstall the whole suite.  If it still didn't work then, I'd suspect some codec pack or something is messing with it, and would start by uninstalling all other video related players, codecs, and editing software, etc on your system.

                                                                             

                                                                            But like I mentioned, if you don't want to deal with all this for this project, using .flv should work fine for 'delivery'.

                                                                             

                                                                            - wb

                                                                            • 35. Re: Titles blurred after export
                                                                              Walt_4343 Community Member

                                                                              Hi wb, the plot thickens.  I have now tried FLV and F4V and they both look better than H.264 format.  But this is confusing me, as F4V uses the same MainConcept H.264 codec as H.264 format.  So if both are using the same codec, why would the results be different (apart from settings, which seem ok)?

                                                                               

                                                                              This is not stopping me from producing my video though, for which I'm extremely grateful to all who've contributed.  I find using FLV with the On2 VP6 codec to be a little sharper than F4V with MainConcept H.264.  And it's great to know that YouTube will accept this codec and accept a higher resolution than I had been outputting.  Strangely, though, my Adobe Flash Player won't play these files, but KM Player will.  Is this because the Flash Player needs SWFs?

                                                                               

                                                                              Given that only last week I reinstalled my entire Premiere Pro CS4 suite, I'm not sure another install will fix this.  But I might see if removing MS Media Player, Quicktime player, and KM Player makes any difference (mind you they were all installed long before both my first and second Premiere installations).

                                                                               

                                                                              I still don't know what's screwing with H.264 given that it worked really well at one point, but at least now I can continue to use Premiere for my vids.  Thanks again to everyone for their contribution.  And as I'm a complete novice, I appreciate your patience and detailed explanations.

                                                                               

                                                                              Many thanks!

                                                                              Walt

                                                                              • 36. Re: Titles blurred after export
                                                                                westonwoodbury Community Member

                                                                                Walt,

                                                                                 

                                                                                A big misconception is that .flv (flash video) has anything to do with Adobe Flash the application, which makes .swf files.  Although they have integrated the two somewhat and it's possible to work one inside the other (premiere and flash), FLV is a video codec, not a product of Flash, and Flash Player shouldn't be able to play it.  Someone else here probably knows the exact history and relationship the flv format and the flash program have, so I won't pretend to know and try to explain it; what's important is that .swf/flash player and .flv are very different.

                                                                                 

                                                                                That's strange f4v and H.264 formats are not turning out similar, it's been my experience that they turn out exactly the same.  I'd have to just go back to my previous thoughts and say the best bet is a reinstall (the OS, if need be).

                                                                                 

                                                                                I didn't notice that you reinstalled already trying to solve the problem.  Did they have you do a clean uninstall with the clean script?

                                                                                 

                                                                                Additionally to video codecs (that may have been installed with players), do you have any other editing software installed?

                                                                                 

                                                                                If anything I would suspect the updates would solve the problem, but if you end up reinstalling at some point try exporting before doing any updates, just to see.  It's interesting to know that many professional facilities simply will not update their software or computers at all unless it's absolutely necessary. If it already works, why change it/chance it.

                                                                                 

                                                                                - wb

                                                                                • 37. Re: Titles blurred after export
                                                                                  Walt_4343 Community Member

                                                                                  Hi wb,

                                                                                   

                                                                                  Thanks again for the message.  I had absolutely NO idea that FLV was nothing to do with Adobe Flash.  I actually thought that FLV files would automatically open the Flash application.  I had heard about people using video files with the FLV extension in Flash and just assumed they were related.  Must be a bit of a marketing disaster for both sides.

                                                                                   

                                                                                  As regards other editing software, I bought Adobe CS4 'Master Collection' so I have a lot of apps from that, including After Effects.  But I haven't really used After Effects yet.  I've only used Illustrator, Photoshop, and to a small degree, Soundbooth.  Other than that, I do have Sony Sound Forge 10, which has already been patched by Sony once.  As you may know, it's an audio editing app really, but does allow for video playback.  Not sure if updating SF10 to SF10a replaced some of my codecs.  Do all apps share codecs?  And if so, isn't it clever enough to realise which ones are the latest (the way driver files do)?  Also, presumably an Apple H.264 codec would not overwrite a MainConcept H.264 codec, would it?

                                                                                   

                                                                                  I had reinstalled Premiere on Adobe Tech Support's instructions.  My case is actually still open, but I've learned a lot more from this forum, and faster.  But in fairness to Tech Support, they have a step-by-step procedure to follow and can't respond as often as the users of this forum.  Anyway, my initial contact with them was made before I logged the problem on the forum.  They also asked me to rename my preferences files as 'old' so that Premiere would create new ones, but that did nothing either.  It's a pity I can't have Premiere Pro check all it's codecs to ensure that they're not from some other app.  Don't suppose GSpot can clear up any codec problems the way you can get apps that clear up your registry problems?

                                                                                   

                                                                                  By the way, when I did a fresh install, I did try to export, but the YouTube Widescreen SD preset was not available, which suggests that when I first exported my video six months ago (and it looked fine), I was using an update.  That said, it's possible it was updated yet again afterwards.  I can certainly see why some companies refuse to update their systems.  I would have thought 'newer' was 'better', but I think I'm seeing the light now, albeit a little too late.

                                                                                   

                                                                                  I will notify Tech Support of the fact that FLV works really well (I STILL have to include a black block behind the credits though) and that the H.264 codec yields different results depending on whether I use F4V or H.264 format.

                                                                                   

                                                                                  Thanks again.

                                                                                  Walt

                                                                                  • 38. Re: Titles blurred after export
                                                                                    westonwoodbury Community Member

                                                                                    Walt,

                                                                                     

                                                                                    No, they shouldn't affect each other, in theory at least.  I think the Master Collection CS should work well together, no worries there.  I've heard of quarky problems with other apps, like Edius somehow causing bugs in After Effects, and things like that, so I was just curious.  Sound Forge shouldn't affect it, as far as I know it doesn't encode video, but I don't know for sure.

                                                                                     

                                                                                    I'm not an expert on how codecs work with things--but if you install codecs they seem to become available for any program to use, so I've experienced, for example, problems installing certain Codec Packs that in turn make Premiere not work properly because Premiere is trying to use codecs it doesn't like.  The solution was uninstalling the codec pack.  I've never used Gspot, so not sure :/ .

                                                                                     

                                                                                    Also, After Effects does use a different method of rendering out exports, it doesn't use Adobe Media Encoder, so trying the route mentioned earlier about opening the project in After Effects may be another way to get a good result.

                                                                                     

                                                                                    Not a problem.  I hope through their process they can figure out the issue.

                                                                                     

                                                                                    - wb

                                                                                    • 39. Re: Titles blurred after export
                                                                                      Walt_4343 Community Member

                                                                                      Hi all, just a quick note again to say thanks for all the expert help.  This genuinely would not have happened without all your input.  Here's a link to the final video (my first one).  If you have any comments or advice, please let me know.  I'm a complete novice so I'd appreciate your expertise.

                                                                                       

                                                                                      http://www.youtube.com/watch?v=Guz0AcBlrGM

                                                                                       

                                                                                      Thanks,

                                                                                      Walt

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