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Have you disabled the option of colour management by the printer (driver) so Illy decides?
You may Save As PDF and print from Acrobat/Reader, but that should not be necessary.
No I haven't. I'll give that a try. Thank you.
From: Jacob Bugge <email@example.com>
Date: Thu, 11 Mar 2010 08:01:35 -0700
To: Info <firstname.lastname@example.org>
Have you disabled the option of colour management by the printer (driver) so
You may Save As PDF and print from there, but that should not be necessary.
You are welcome, Central IT. Please report back so we can increase the knowledgebase here.
Aside from what jacob has suggested, I wonder if that is a lazer printer or an inkjet? It could be a defective color drum or print head or inkjet cartridge.
Well looks like we got there in the end - it was already set to allow Illustrator to decide on the colour calibration but I had noticed that some of the artwork was setup to use an RGB profile. The artwork had blocks of colour and was producing inaccurate results in patchy areas and different from the rest of the artwork. Changing it to a CMYK profile corrected this.
On the other hand there were some jobs which were set to a CMYK profile and the overall colour matching wasn't even close to that of the screen. All the colours failed to match the swatch or screen. Therefore I changed the profile to an RGB one and the colours were almost perfect.
Very strange indeed, but as long as we get the right results from the printer, that's all that matters!
Thanks to everyone that took the time to reply to this post.