11 Replies Latest reply on Mar 15, 2010 8:21 AM by M_Boyd

    Navigation pane doesn't function in Firefox

    M_Boyd Level 1

      I'm using RoboHelp HTML version 8 to publish WebHelp. In addition to shipping help with the product, we also make the latest help available on a customer web site. I've got Firefox 3.6 on my machine, and when I open our help in Firefox, the navigation pane is not functional. When I open the help system from the web site, the Contents and Index tabs are completely empty. When I open it from my hard drive or from a server here at the office, a few of our books appear in the Contents, but no topics are listed when you open them.

       

      I searched for similar posts to try to find an answer, but couldn't find anything that explained the problem:

       

      - We're not running any scripts.

      - I don't have the Firebug plug-in installed.

      - I turned off the popup blocker in Firefox.

      - We publish merged help, so I opened each project to verify that they all have the same language selected. They do.

       

      Any help is appreciated!

       

      -Melanie