I had PrE8 loaded to two computers which is the limit of the licence of course. But today I had hard disc with one of the allowed PrE8 licenses loaded transferred from the old faulty computer into the new one. Although it is still on the same disc I have a message from ADOBE that I have to deactivate one of the two previous licenses. I am not sure how to do it on my new computer with old hard drives. The deactivation option in Help menu is not active. Can someone help?
A search on the word 'deactivate' on the Adobe site brings up this set of FAQs.
Basically, you deactivate by selecting the option under a product's Help menu.
If that doesn't work, contact Adobe. There's a live chat on the activation page of the site.
Thank you, done.