3 Replies Latest reply: Mar 17, 2010 8:47 AM by Francois_Studio.301 RSS

    Indesign "crashes" when I quit program

    maf79 Community Member

      Almost every time I quit InDesign after I've been working in it I get an error. I say "after I've been working in it" because I just opened it and closed it to try to get the exact wording of the error and of course I got no error. I just tried this a couple times. For the past couple weeks I've been getting errors every single time I close it (whether it's by using the red X or by going to file and quitting).

       

      When I've had it open for a couple hours, I'll close it and I get an error that says "Indesign closed unexpectedly" (the typical microsoft error) and I have the options to debug, send report or don't send report. I have tried all three multiple times and nothing helps and I get no information, no link after I send report like occassionally you'll get.

       

      Would trashing my preferences help? Because I do that so infrequently, I forget how to do it. Does anyone else have this problem?

       

       

      Microsoft Windows XP Professional

      Version 2002

      Service Pack 3

       

      Adobe InDesign CS3

      Version 5.0.4

       

      Thank you in advance!!!!