I'd like to add that when I try to install reader now, it again takes over most of the programs on the computer (the icons change to the Reader Icon). The Event Viewer shows nothing unusual, but I'm at least able to uninstall Reader and continue using the computer. The computer is a Dell XPS M1530, running Windows 7 Home Premium. Microsoft Security Essentials found no problems on a quick scan just now, nor on the regularly scheduled one this morning; I am currently doing the full scan...
We have seen similar situations on Vista in the past, but we have never been able to figure out what causes it, or how to resolve it.
Could you do the following (when Adobe Reader is installed): open a command prompt window and type
What reply do you get from this?
Unfortunately, when Reader is installed it takes ownership of the command
prompt as well. I get the error message to the effect of: This file doesn't
have any valid program associated with it... This message being in a window
on top of a blank Reader window. I tried to run the command prompt by
mousing to the icon in Accessories; by typing in "Command" and choosing
Command Prompt from the list, by typing cmd.exe in the search box on the
Start menu, and also by typing in cmd.exe from the Run command line, all
with the same result. Same results from typing in assoc.exe in the Start Menu search box, and the Run command line, etc. as above.
However, I am able to right click on any Icon that
has been replaced by the Reader Icon and look at the properties. In every
case the program associated and the path to it are correct, even though
clicking on the icon produces the above error message with the blank Reader
Possibly related: when I tried to download a new version of Reader, to
reduce the possibility that the install package had gotten some sort of
malware, there were problems with Firefox v3.6 regarding installing a
plug-in called gp.xpi. Firefox said that I needed this plug-in to display
all the content on the page, and initially didn't allow me to download
Reader. The instructions for Firefox users showed screens that I never saw
and was unable to even find, rummaging around through the Options menus.
After I attempted (unsuccessfully) to install that plug-in I was able to
download Reader without a problem. This happened last time I upgraded
Reader, but that time I switched to IE browser and downloaded from there. I
vaguely recall there being some message to the effect that gp.xpi could not
be located, near the start of the current fiasco. Sorry to be so vague
I note that other users have had problems installing this plug-in using
Windows XP and Firefox 3.0, so this is probably a Firefox issue and may be
unrelated to the problem at hand.
Same here under XP Pro SP3; couldn't even boot the machine, as Reader tried to open all the processes and prevented them loading normally!
If you need a pdf reader anytime soon, you might consider using Foxit. It works perfectly with Firefox 3.6.
This reader 9.3 is the crappiest piece of software engineering I've seen in a long time. Just look at all the different issues in the forums.
Really, Adobe, get your collective heads out.
and Adobe personnel can't wait to fob you off to this forum which is trail
Thanks! Foxit takes care of the need for Reader to access my PDF documents
If Adobe could use further information to correct the problem, here may be
another clue on the Reader issue: the error message that is generated after
Reader takes over all, or almost all (?) .exe programs is "This file does
not have a program associated with it for performing this action. Please
install a program or, if one is already installed, create an association in
the Default Programs control panel." The header on this box, which I will
try to include as a jpeg attachment, reads: "C:\Program Files\Adobe\Reader
9.0\Eula.exe" It may be worth noting that although the Lightroom icon on
the Quick start bar visible in the picture has not been replaced by the
Reader icon, Reader still tries to open the program.