17 Replies Latest reply on Sep 6, 2010 5:44 AM by smallsilences

    Modifier Keys (shift, alt) not working


      I know this is a repeated subject, but I have looked through the forums and none of these solutions or suggestions have worked for me:




      the shift key (constrain proportions) and the alt key (copy an object) are no longer working. I do not have Quicken installed, and do not have a wacom tablet or software installed. I am not running Entourage either. I have tried to reset the preferences upon opening Illustrator, but no luck.


      Interestingly enough, if I create and log in as a different user, everything works fine.

      Anyone have any suggestions on a fix?