Your license has been lost. Please run the app as administrator at least one time and input your serial again so the program can verify the activation.
Unfortunately, this didn't work either. Same behavior - I get the license agreement - click Accept -- and nothing happens. No prompt for serial number, nothing.
I've tried running Adobe Photoshop and I do get the following message:
"You cannot use this product at this time. You must repair the problem by uninstalling and reinstalling this product or contacting your IT Dept. or Adobe Customer Support."
Guess I'll try calling support
I ended up calling support and after working through each of the solutions mentioned in KB405970, I had to completely uninstall, remove some folders, and reinstall. The entire process was 5 hours and the tech support rep stayed with me during that time. I was extremely pleased with the support, but I'm baffled as of why this happened in the first place and how to avoid it in the future. A lot of frustration and 4 days of not being able to use my applications
Thank you for your assistance and hope this will help others that could be facing the same problem.