13 Replies Latest reply on Feb 3, 2012 12:47 PM by xmascook

    PDF colours not print out in black in Reader 9.3.1

    tmariehart Level 1

      Good Morning,

      We have some PDF documents that are sent to us that are considered labels.  In all versions of Reader prior to 9, all of the colours come out successfully.

      Right now, it seems like some of the lighter fonts are printing out on black.  I've tried the following with no success:

      • Print as Image
      • Let printer decide colors
      • Black and white printing
      • Different printers

      I also tested printing it using Foxit Reader and that worked successfully.

      Does anyone know what we can do to fix this issue?  Right now, the workaround is to go back to any version of Adobe prior to version 9.

      Thanks!

      Tina