1 Reply Latest reply on Mar 18, 2010 3:14 AM by complete-grp

    AfterEffects Trial isn't downloading

    complete-grp

      Hi,

       

      I'm running windows 7 and am just trying to download the trial version of AfterEffects CS4 but it only comes up with the 'Your Adobe download is starting' page and then nothing happens.

       

      The machine i'm using is a brand new HP elitebook 8530w so it shouldn't be a compatibility issue.

       

      We've tried downloading Photoshop and other programs and they downloaded fine, so I don't think it is a network or firewall issue.

       

      I've tried doing it in both explorer and firefox with no success and i've even tried to download it on an XP machine still with no luck.

       

      Any suggestions?

       

      Cheers

      Alan