1 Reply Latest reply on Dec 4, 2015 10:04 AM by davidw43356727

    Cannot print PDF'S

    Reddobe

      Hello,

       

      We just updated one of our laptops to a 64 bit Win7 OS.

      The main network printer for this machine is a HP LaserJet 2200 Model C7064A.

      The laptop will print all other docs, such as word, excel, notepad, but however will not print any PDF's.

      When a PDF is selected to print, the print icon pops up, but nothing is in the print queue.  I unistalled Adobe Reader and CutePDF and re-installed them.

      Any thoughts?

       

      Thanks,

      Jay

        • 1. Re: Cannot print PDF'S
          davidw43356727

          I too am have similar issues with Windows 10.0 (Build 10240) and Acrobat 9.5.5. When I try to print it brings the print screen with the HP printer then after clicking print I am instructed to enter a file save name. This creates a file with a .pm extension rather than printing. When I click on that to print it wants me to save it again...